- Tuas Southwest (Singapore) Singapore
Working Location
Job Description
Responsibilities
Job Description:
· Manage the execution of after-sales agreements, including O&M, LTSA, OSR, and other service agreements within the marine and power plant industries
· Maintain a thorough understanding of the contractual scope, requirements, milestones, and deliverables
· Plan and coordinate the timely delivery of parts and services in accordance with contractual requirements
· Coordinate with customers, suppliers, internal stakeholders, and service centers worldwide to ensure efficient and cost-effective project execution
· Monitor project progress, costs, risks, and deadlines, and take action to address deviations
· Maintain regular communication with customers and coordinate the resolution of technical and operational issues
· Provide technical advice and coordinate technical support throughout project execution
· Manage project-related claims, contract variations, and changes in scope
· Prepare quotations, invoices, project reports, and other required documentation
· Identify customer needs outside the contract scope and coordinate additional service opportunities with Sales
· Ensure proper project documentation, reporting, and close-out
· Contribute to improving project execution processes, including process mapping, optimization, and maintaining guidelines
Qualifications:
· Thrive in a dynamic, fast-paced environment and excel in efficiency and prioritization.
· Possess strong analytical skills with great attention to detail while maintaining a focus on the big picture.
· Organized and capable of overseeing multiple projects simultaneously.
· Meet deadlines is a point of pride for you, and you approach work with a results-oriented mindset.
· Excel in stakeholder management and have experience navigating complex organizations.
· Ability to identify and understand customer needs and requirements.
· Collaborate effectively across cultural boundaries in global organizations.
· Skilled at motivating and supporting project team members.
· A true team player with a strong business acumen.
· Occasional travel may be required.
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