Trove Johor Bahru Hiring! Full Time Event Coordinator in Johor - Ricebowl

· Answer telephone and respond to caller inquiries in a pleasant manner

· Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc)

· Responsible for coordinating internally with team

· Generating reports, preparing proposals, collections details, coordinating with clients & suppliers

· Prepare sales-related documents throughout the sales process (e.g proposals, contracts, banquet event orders)

· Ensures all documents produces by the sales department (e.g banquet event orders, contracts, rooming lists, proposal) are completed accurately and on time

· Gather materials and assemble information packages (e.g brochures, promotional materials, sales demo kit, welcome kit, souvenir etc)

· Manage and maintain managers schedules, appointments and travel arrangements

· Assist sales team by managing schedules, filing important documents and communicating relevant information

· Arrange and co-ordinate meetings, events and any appointments

· Record, transcribe and distribute minutes of meetings

· Formulates all sales policies, practices and procedures

· File and retrieve documents and reference materials

· Ensure the adequacy of sales-related equipment or material are available at all times

· Other duties as assigned by Director of Sales or the management

PERFORMANCE GOALS & PERFORMANCE EVALUATION CRITERIA

· Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

· Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.

· Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.

· Sales Call Facilitation - Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers’ cues.

· Sales Coaching - Providing timely coaching, guidance, and feedback to help others excel on the job and meet key accountabilities.

· Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.

· Supporting Sales Implementations - Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.

· Administration and Management - Understands and applies the business and management information involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.

Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person