HOLIDAY VILLA HOTEL & SUITES KUALA TERENGGANU Hiring! Full Time SALES ASSISTANT DIGITAL in Terengganu, Earn up to MYR 2,000 - Ricebowl

Job Summary
To assist the Sales & Marketing team in managing digital sales activities, social media platforms, online promotions and digital marketing campaigns to increase hotel visibility, engagement and revenue.

Key Responsibilities:

• Assist in managing and updating the hotel's social media platforms, including Facebook, Instagram, TikTok and other relevant channels.
• Prepare and post engaging content such as promotional offers, hotel packages, events and special campaigns.
• Assist in managing digital sales channels, online enquiries and customer responses.
• Monitor and respond to enquiries, comments and messages through social media and digital platforms in a timely and professional manner.
• Assist in creating digital marketing materials, including posters, videos, captions and promotional content.
• Support the Sales team in promoting hotel rooms, F&B outlets, meeting facilities, events and special packages through digital platforms.
• Assist in coordinating and monitoring online promotional campaigns and advertisements.
• Track social media engagement, online enquiries and campaign performance and prepare simple reports when required.
• Assist in maintaining accurate information and promotional content across online platforms.
• Conduct basic market and competitor research to identify current digital marketing trends and promotional opportunities.
• Liaise with internal departments to obtain updated information, photographs, promotions and event details for digital content.
• Assist in responding to online reviews and customer feedback professionally, where required.
• Support the Sales & Marketing Department in promotional activities, events and other sales initiatives.
• Perform any other duties and responsibilities assigned by the Management from time to time.

Requirements

• Diploma/Degree in Marketing, Digital Marketing, Business Administration, Hospitality Management or related field.
• Preferably with experience in hotel sales, digital marketing or social media management.
• Good knowledge of Facebook, Instagram, TikTok and other social media platforms.
• Basic skills in Canva, video editing and digital content creation are an advantage.
• Good communication skills in English and Bahasa Malaysia.
• Creative, proactive and able to work independently.
• Customer-oriented with good interpersonal skills.
• Willing to work flexible hours, including weekends and public holidays when required.

Pay: RM1,700.00 - RM2,000.00 per month

Benefits:

• Free parking
• Maternity leave

Work Location: In person