Responsibilities
- Perform Day 2 lifecycle management of Cisco APIC and Nexus 9000 (ACI mode), Cisco DNA Cand Cisco ISE, Cisco Catalyst 9000 series (IOS-XE)
- Manage BAU operations, troubleshooting, and upgrades for routing and switching infrastructure across data center, DR, and remote sites
- Ensure connectivity and network stability between remote locations and data centers
- Administer and support network security platforms including Cisco FTD/ASA, Palo Alto, and Check Point firewalls
- Implement, manage, and upgrade F5 Load Balancers (LTM, GTM, APM)
- Monitor network performance and ensure optimal utilization and availability
- Performincident management and root cause analysis (RCA)
- Executechange and release activities in alignment with ITSM processes
- Conduct vulnerability assessment and mitigation planning for network and security infrastructure
- Support system integration and solution deployment
- Handle stakeholder communication, inventory, and operational responsibilities as needed
Requirements
- Bachelor’s degree in Information Technology or related field
- 5 years of experience in network engineering (data center and enterprise environments)
- Experience with ITSM processes (Incident, Change, Problem Management)
- Strong knowledge of network fundamentals (OSI, TCP/IP, LAN/WAN concepts)
- Hands-on experience in routing and switching: OSPF, BGP, VLAN, STP, VTP, HSRP
- Experience with Cisco technologies:
Cisco Datacenter switches like Nexus / Cisco ACI / Cisco APIC leaf and spine / Cisco Multi-POD ACI setup
- Experience with network security solutions: Cisco FTD/ASA, Palo Alto, Check Point
- Strong knowledge of VPNs, GRE, DMZ, and 802.1X
- Hands-on experience with F5 Load Balancing (LTM, GTM, APM)
- Experience using packet analysis tools (e.g., Wireshark)
- Strong trouble shooting and analytical skills
Avatar Techno Services Pte Ltd. is a Consulting and Solution Provider company in the Information Technology Industry, specialized in providing sound, secure and cost-effective IT solutions to Small & Medium enterprises thereby empowering and accelerating their growth.
Incorporated in 2019, Avatar Techno Services was initially under the banner of ILC Pte Ltd., providing IT Consulting services in Singapore to a handful companies in Singapore and overseas.
Within a short-span, we have grown from simple operation providing mono-service, to a team of dedicated staff, each of which is a professional in its own field.
We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology. We strive to build a long-lasting relationship with our customers and client satisfaction is our key performance indicator. We take pride in becoming a preferred partner for most of our clientele.
Growing over the years with our maturity in service and excellence, we progress with a clear vision of brilliance in IT.
Avatar Techno Services provides customers consulting, integration, and implementation services and specialized in bringing business process capabilities, industry experience, and solution & market expertise that can help our clientele to deploy IT solutions, maximize functionality, and rapidly achieve Return on Investment