IT Business Solutions Hiring! Full Time Content Quality Reviewer in WP Kuala Lumpur - Ricebowl

1. Review content on short-video platforms and conduct the content quality control in Southeast markets, make sure the contents comply with local policies, regulations and culture;

2. Handle complaints and reports with respect to users and community:

3. Interpret and apply complex policies and guidelines to content by understanding the review policies and guidelines;

4. Identify improvement opportunities in workflow by using daily data analysis and suggest solutions;

5. Analyze the risk level of incidents and assess the safety status of the community and products:

6. Any other adhoc duties as assigned or required.

1. Minimum 6 months of relevant experience in Shared service environment, Call Center & BPO sectors preferred.

2. Fresh graduates are welcome, min Bachelors degree

3. Excellent English communication skill with Min C1 scoring level.