Sunway Medical Centre Hiring! Full Time Business Office Assistant (Shift Work) in Selangor - Ricebowl

Sunway Medical Centre Bandar Sunway is Hiring!

Job Scope:

• Ensure reception and registration procedures of patients for specialist clinics are handled in a timely manner.

• Provide advice to patients regarding their admission/visitation procedures.

• Ensure all charges received are accurately entered into the Hospital Information System (HIS).

• Perform final checking on charges especially doctor’s charges, consignment items, etc., upon finalizing and presenting patient’s bill for collection purposes.

• Ensure billing and collection procedures are executed in a professional manner.

• Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in defined policy.

• Apply for Guarantee Letter (GL) and liaise with insurance providers.

• Collect payment through cash, debit/credit card and cheque.

• Assist in ad-hoc task/project assigned.

Job Requirements:

• Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.

• Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service in healthcare, retail or hospitality industry.

• Fresh graduates are encouraged to apply!

• Skills: Customer service, self-initiative, multitask, responsive, independent, and communication.

• Willing to work staggered 24-hour shifts, including weekends and public holidays.
  

Hiring process:

• Average processing is around 2 to 4 weeks.

• Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.