- 台北市, 台灣 台灣
UPS Hiring! Full Time Brokerage Product Development Manager in 台北市, 台灣 - Ricebowl
Working Location
Job Description
Responsibilities
職務への応募の前に、このページの右上にあるオプションから言語設定を選択してください。
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
職務内容:
JOB SUMMARY
This position provides customs brokerage expertise for geographically aligned customs brokerage accounts. The incumbent collaborates with other teams to maintain communication with key clients and ensures operational execution of customer requirements. This position identifies ways to improve service and implements continuous improvement projects. The incumbent leverages detailed knowledge of the customs brokerage and clearance process and engages others to maintain and grow customs brokerage revenue. This position facilitates activities (e.g., brainstorming sessions, implementation of corrective action plans, etc.) to reduce churn and identify opportunities to expand customer relationships.
RESPONSIBILITIES
QUALIFICATIONS
Requirements
This position provides customs brokerage expertise for geographically aligned customs brokerage accounts. The incumbent collaborates with other teams to maintain communication with key clients and ensures operational execution of customer requirements. This position identifies ways to improve service and implements continuous improvement projects. The incumbent leverages detailed knowledge of the customs brokerage and clearance process and engages others to maintain and grow customs brokerage revenue. This position facilitates activities (e.g., brainstorming sessions, implementation of corrective action plans, etc.) to reduce churn and identify opportunities to expand customer relationships.
RESPONSIBILITIES
- Supports Primary Sales / Operations with customs brokerage customer accounts, revenue retention, and churn reduction to maintain revenue levels
- Provides customs brokerage product expertise and input during solution development, contract negotiation, statement of work, and pricing agreement to maintain competitiveness and profitability
- Participates in customer meetings and quarterly business reviews to provide leadership and strategic vision as related to customs brokerage impact on long-term partnerships
- Ensures standard operating procedures and key performance indicators are managed effectively to meet UPS goals and to ensure customer satisfaction
- Advises customers on supply chain improvement opportunities and works collaboratively with other teams to develop solutions which reinforce the UPS value-added proposition
- Assists others to ensure UPS meets client customs brokerage performance goals and expectations while minimizing negative impacts to other departments
- Gathers and shares customs brokerage customer service best practices
- Reviews customs brokerage service standards with customers to reach agreement on service levels and to retain business and manage organic growth
- Provides excellent customs brokerage service to increase customer satisfaction
- Coordinates with other teams to conduct business and customer review meetings
QUALIFICATIONS
Requirements
- Bachelor’s Degree or international equivalent
- Licensed Customs Broker - Preferred
- If without a Customs Broker license may be considered if they possess extensive customs brokerage experience and deep industry/product knowledge.
Preferences
- Bachelor’s Degree or international equivalent in Business or Transportation
Work location
- Taiwan - Hybrid work, with the majority of work performed virtually/remotely
社員タイプ:
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More