GREAT RESOURCES M & E CONTRACTOR PTE LTD Hiring! Full Time Customer Relations Officer in Central Region (Singapore), Earn up to SGD 4,500 - Ricebowl

Job Description

• Planning and coordinating PR programme for the project
• Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities
• Provide exceptional customer service by promptly and professionally responding to customer inquiries through various channels such as phone, email, social media, or in-person interactions
• Build and maintain strong relationships with customers,vendors,stakeholders to understand their preferences, requirements, and feedback
• Communicate effectively and professionally with customers, vendors, stakeholders, colleagues, and other departments within the organization
• Provide administrative support assistance and other ad-hoc jobs if required

Requirements

• GCE 'O'/'A' Level with 1 to 2 years of public relations experience, preferably in building trade as BSC supervisor
• Possess the Singapore Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) or an equivalent certification.
• Good communication skills
• Good organizational and time management skills
• Attention to detail and a commitment to providing high-quality service
• Flexibility to adapt to changing customer needs and work schedules
• Knowledge of industry-specific products or services (preferred)

Great Resources M&E Contractor Pte. Ltd . is a wholly owned subsidiary of China Construction (South Pacific) Development Co. Pte. Ltd. Established in 1997, the company started its business with the primary activities of providing Mechanical and Electrical Engineering works.

Today, the company has been known as a cost effective, reliable and innovative services provider of Mechanical and Electrical Services. The Company has on its own secured many M&E Nominated Sub-Contract (NSC) projects from the construction market.

The management consists of experienced and qualified managers who have had years of experience in their respective areas. The Company has staff strength of about 150 personnel of which 80% have technical qualifications and experience. The Management in collaboration with all staff strives to provide a total satisfaction to customers in terms of schedule, budget performance and reliability.