- Outram Central Region (Singapore) Singapore
PERSOL Hiring! Full Time Customer Service Executive (Freight Forwarding) in Central Region (Singapore), Earn up to SGD 3,600 - Ricebowl
Customer Service Executive (Freight Forwarding)
PERSOL
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Working Location
Job Description
Responsibilities
Location:
Bukit Merah
Salary:
S$3,300 – S$3,600/month, depending on experience
Working Hours:
Monday – Friday, 8:30am – 5:30pm
Lunch:
12:30pm – 1:30pm
Job Responsibilities
Handle customer enquiries relating to shipments, vessel ETA and charges
Understand customer requirements and provide appropriate support
Coordinate shipping activities and documentation with customers and overseas agents
Ensure shipping documents are accurate, complete and dispatched on time
Ensure documentation complies with customs and international trade requirements
Handle freight service data entry and maintain accurate records
Support tariff, freight rate, cost and quotation enquiries
Apply knowledge of shipping
Incoterms
and freight processes
Coordinate with internal and external stakeholders to ensure smooth operations
Follow established operational policies, procedures and standards
Handle operational issues and other ad-hoc duties as required
Requirements
Diploma or Degree in
Logistics, Supply Chain, Business Administration
or a related field
1–3 years of relevant experience
in freight forwarding, shipping or logistics operations preferred
Good understanding of international shipping procedures, documentation and customs requirements
Familiarity with
Incoterms
and air/sea freight processes
Customer-oriented with good problem-solving abilities
Comfortable with data entry and logistics/freight management systems
Proficient in
Microsoft Office
, particularly Excel, Word and Outlook
Able to work effectively with customers, overseas agents and internal stakeholders
Willing to take on ad-hoc duties and adapt to operational requirements
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA Reg. ID: R25157446 (Katherine Carlen)
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
Bukit Merah
Salary:
S$3,300 – S$3,600/month, depending on experience
Working Hours:
Monday – Friday, 8:30am – 5:30pm
Lunch:
12:30pm – 1:30pm
Job Responsibilities
Handle customer enquiries relating to shipments, vessel ETA and charges
Understand customer requirements and provide appropriate support
Coordinate shipping activities and documentation with customers and overseas agents
Ensure shipping documents are accurate, complete and dispatched on time
Ensure documentation complies with customs and international trade requirements
Handle freight service data entry and maintain accurate records
Support tariff, freight rate, cost and quotation enquiries
Apply knowledge of shipping
Incoterms
and freight processes
Coordinate with internal and external stakeholders to ensure smooth operations
Follow established operational policies, procedures and standards
Handle operational issues and other ad-hoc duties as required
Requirements
Diploma or Degree in
Logistics, Supply Chain, Business Administration
or a related field
1–3 years of relevant experience
in freight forwarding, shipping or logistics operations preferred
Good understanding of international shipping procedures, documentation and customs requirements
Familiarity with
Incoterms
and air/sea freight processes
Customer-oriented with good problem-solving abilities
Comfortable with data entry and logistics/freight management systems
Proficient in
Microsoft Office
, particularly Excel, Word and Outlook
Able to work effectively with customers, overseas agents and internal stakeholders
Willing to take on ad-hoc duties and adapt to operational requirements
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at ************* You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA Reg. ID: R25157446 (Katherine Carlen)
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
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