UNIVERZ HR CONSULTING PTE. LTD. Hiring! Full Time Hospitality Service Manager in Islandwide (Singapore), Earn up to SGD 6,000 - Ricebowl

·      Oversee daily operation and ensuring seamless guest service

·      Oversee the daily operations of the apartment and manage all departments such as housekeeping, food and beverage

·      Serves as a leader in displaying outstanding hospitality skills

·      Ensuring high levels of service satisfaction by providing excellent customer service

·      Managing budgets and financial plans and controlling expenditure

·      Planning maintenance work, events, and room bookings

·      Ensure safety and hygiene in work areas

·      Ensuring compliance with health and safety regulations

·      Ensure all facilities and rooms are well maintained and meet safety standards

Required Skills and Qualifications

·      Experience: Previous experience in a service management role or related field is essential.

·      Leadership Skills: Strong leadership and team management abilities to motivate and guide staff effectively.

·      Customer-Focused: A strong customer service orientation with the ability to build and maintain relationships.

·      Problem-Solving: Excellent troubleshooting and creative problem-solving skills to address service issues promptly.

·      Communication: Strong written and verbal communication skills to interact effectively with customers and team members.

·      Industry Knowledge: Comprehensive knowledge of industry standards, regulations, and best practices relevant to the service sector.