Company Description Pantry Express Sdn Bhd is a Malaysia-based company that focuses on providing pantry-related products and services to business clients. The company supports workplaces by ensuring consistent access to essential pantry supplies and efficient replenishment services. Operating in a dynamic and growing market, Pantry Express values reliability, customer satisfaction, and streamlined operations. Team members can expect a practical, service-oriented environment where operational excellence and supportive collaboration are important. The company offers opportunities to contribute directly to day-to-day business efficiency for its clients.
Role Description The Operations Assistant is a full-time, on-site role based in Shah Alam. This role supports daily operational activities, including coordinating deliveries, monitoring inventory levels, and ensuring timely replenishment of pantry supplies. The Operations Assistant helps prepare and update order records, assists with scheduling and routing, and communicates with internal teams and customers to resolve issues promptly. The role involves tracking operational performance, compiling basic reports, and identifying areas for process improvement. The Operations Assistant is expected to maintain accurate documentation, uphold quality and safety standards, and contribute to a smooth, customer-focused operational workflow.
Qualifications
- Candidates should possess skills in Operations and Operations Management to support daily workflows and ensure efficient service delivery.
- Candidates should possess strong Analytical Skills to monitor inventory, interpret basic data, and assist in improving processes.
- Candidates should possess solid Communication and Customer Service skills to liaise with internal teams and respond professionally to client inquiries.
- Candidates should be proficient in basic computer applications (e.g., spreadsheets, email, inventory systems) and comfortable learning new tools.
- Candidates should demonstrate attention to detail, reliability, and the ability to prioritize tasks in a fast-paced environment.
- Candidates should have a minimum of a high school diploma; a diploma or degree in business, logistics, or a related field is an advantage.
- Prior experience in operations, logistics, or customer-facing roles is beneficial but not strictly required for motivated applicants.