We are looking for a friendly, professional, and customer-oriented Mandarin-Speaking Receptionist to be the first point of contact for our company. The successful candidate will handle front-desk operations, greet visitors, manage calls and enquiries, and provide administrative support while communicating confidently in Mandarin and English.
Key Responsibilities
- Welcome and assist visitors, clients, and guests in a professional and courteous manner.
- Answer, screen, and transfer incoming telephone calls.
- Respond to enquiries in Mandarin and English, both in person and over the phone.
- Provide accurate information about the company, products, services, and appointments.
- Manage visitor registration and maintain front-desk records.
- Handle incoming and outgoing correspondence, emails, and documents.
- Schedule and coordinate appointments and meeting rooms.
- Provide general administrative and clerical support to the team.
- Liaise with customers, suppliers, and internal departments when required.
- Maintain a clean, organized, and professional reception area.
- Perform other duties assigned by management.
Requirements
- Minimum 1–2 years of experience in reception, customer service, administration, or a related role.
- Fluent in Mandarin and English; ability to communicate clearly and professionally in both languages.
- Pleasant personality with excellent communication and interpersonal skills.
- Customer-service oriented, responsible, and well-organized.
- Able to handle multiple tasks and work in a fast-paced environment.
- Good computer skills, including Microsoft Office and email.
- Professional appearance and positive attitude.
- Candidates who can speak additional languages will have an added advantage.
Skills & Competencies
- Excellent communication skills
- Customer service skills
- Telephone etiquette
- Administrative and organizational skills
- Problem-solving ability
- Attention to detail
- Ability to work independently and as part of a team
Pay: RM3,000.00 - RM4,200.00 per month
Work Location: In person