Responsibilities:
The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:
meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
handle VIP arrivals
manages security issues and any matters concerning guests’ conduct in rooms or public areas
assists in reception, concierge, reservations, housekeeping operations
gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
supervises and guides the front office team and coordinates the team’s work schedules
Requirements:
People orientated with excellent customer service skill
Communication skills (written/verbal)
Proficient in OPERA will be added advantage
Able to perform rotating shift including PH and weekends
Schedule (AM: 7am-4pm, Aft: 2pm-11pm, Night: 10pm-7am)
5/6 days work week, 9 hours per day including 1 hour break time
Fully vaccinated
Benefits:
Annual leaves
Dental
Medical
Insurance coverage
Night shift allowance
Meal allowance
Long year service award
Service excellence award
Working location at East.
UE PARK AVENUE INTERNATIONAL PTE. LTD.
The hospitality arm of United Engineers Limited, managed under the “Park Avenue” brand name, was established in 1998. Today, the Group operates and manages a total of 708 hotel rooms and serviced suites in four key nodes of Singapore:
Park Avenue Clemenceau
in
UE Square
,
Park Avenue Rochester
in the mixed-use development at one-north,
Park Avenue Changi
in
UE BizHub EAST
and
Park Avenue Robertson
at Kim Yam Road.