Company Overview
The client is a growing maid agency in Singapore specializing in the placement of Foreign Domestic Workers (FDWs) for local households, ensuring compliance with Singapore's employment agency regulations and providing comprehensive support to clients and workers.
Job Summary
You will manage the end-to-end placement of Foreign Domestic Workers (FDWs) for local households, ensuring compliance with Singapore’s regulatory standards and delivering excellent client and worker support throughout the employment lifecycle.
Responsibilities
Source, screen, and match suitable FDWs to employers based on household needs to ensure optimal placement outcomes
Advise clients on application procedures, documentation, and pre-employment requirements aligned with current manpower regulations
Manage employment contracts, work pass applications, and coordinate FDW settlement activities such as medical checks and orientation
Provide ongoing support to employers and FDWs, including conflict resolution and contract renewal facilitation to maintain positive relationships
Maintain accurate and compliant client and FDW records in accordance with industry regulations
Ensure all transactions and processes comply with Singapore’s employment agency laws and uphold ethical standards
Work weekends or public holidays as required to meet client needs and regulatory deadlines
Required competencies and certifications
Hold a valid CEI (Certificate of Employment Intermediaries) license or be actively enrolled/planning to secure the CEI license
Preferred competencies and qualifications
Prior sales experience in a maid agency or service industry to enhance client engagement and placement success
Strong knowledge of FDW placement procedures, work pass applications, and related documentation to support efficient processing
Excellent communication, negotiation, and problem-solving skills applied in client and FDW interactions
Bilingual proficiency in English plus a second language (e.g., Tagalog, Burmese, Bahasa Indonesia, Hindi) to facilitate communication with diverse clients and workers
Other Information
We Offer:
Competitive basic salary plus attractive commission structure
Training on regulatory updates and agency operations
Supportive team environment with growth opportunities
How to Apply: Please send your resume and indicate your CEI license to *************