- Bukit Merah Central Region (Singapore) Singapore
Village Hotel Sentosa Hiring! Full Time Senior - Guest Service Assistant in Central Region (Singapore), Earn up to SGD 2,800 - Ricebowl
Senior - Guest Service Assistant
Village Hotel Sentosa
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Job Description
Responsibilities
Responsibilities:
Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries.
Collaborate closely with Concierge on guests ‘arrival and departure.
Establish contacts with house guests/ long-staying guests and offer assistance when needed.
Conduct courtesy calls to guests.
Stay well-versed and updated on all tourist-related information.
Maintain and manage stock of promotional materials for daily operations.
Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
Requirements:
Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
Friendly and service-oriented, with good communication and interpersonal skills.
Team player who can work closely with Front Office and other hotel departments.
Neat and professional appearance with a positive work attitude.
Willing to work rotating shifts, weekends, and public holidays..
Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.
Village Hotel Sentosa by Far East Hospitality
Village Hotel Sentosa delivers a unique experience for families, as well as leisure and meeting groups, providing opportunities to discover the rich culture and heritage of its surroundings. The cosy 606-room hotel is decorated in sun-washed hues of nature by the sea. From design, ambience to the choice of furnishings, Village Hotel Sentosa delivers a unique offering on the island with brand new amenities and activities.
Surrounded by exciting retail and dining options at the Mess Hall, the adjacent Events Centre also offers over 800 square metres of flexible meeting space, making it a choice for corporate retreats, meetings and social events.
Work closely with the Assistant Manager to provide courteous services, efficiently and tactfully responding to guests’ complaints, requests and inquiries.
Collaborate closely with Concierge on guests ‘arrival and departure.
Establish contacts with house guests/ long-staying guests and offer assistance when needed.
Conduct courtesy calls to guests.
Stay well-versed and updated on all tourist-related information.
Maintain and manage stock of promotional materials for daily operations.
Perform any other duties assigned by supervisors, carrying them out diligently and professionally.
Requirements:
Minimum Secondary school education or equivalent; hospitality or customer service experience preferred.
Friendly and service-oriented, with good communication and interpersonal skills.
Team player who can work closely with Front Office and other hotel departments.
Neat and professional appearance with a positive work attitude.
Willing to work rotating shifts, weekends, and public holidays..
Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.
Village Hotel Sentosa by Far East Hospitality
Village Hotel Sentosa delivers a unique experience for families, as well as leisure and meeting groups, providing opportunities to discover the rich culture and heritage of its surroundings. The cosy 606-room hotel is decorated in sun-washed hues of nature by the sea. From design, ambience to the choice of furnishings, Village Hotel Sentosa delivers a unique offering on the island with brand new amenities and activities.
Surrounded by exciting retail and dining options at the Mess Hall, the adjacent Events Centre also offers over 800 square metres of flexible meeting space, making it a choice for corporate retreats, meetings and social events.
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