- Ang Mo Kio North-east Region (Singapore) Singapore
Comfort Transportation Pte Ltd Hiring! Full Time Customer Service Assistant (Call Centre) in North-east Region (Singapore), Earn up to SGD 2,800 - Ricebowl
Customer Service Assistant (Call Centre)
Comfort Transportation Pte Ltd
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Job Description
Responsibilities
About the role
We are seeking a motivated and customer-focused Customer Service Assistant to join our team. This full-time role is based in the North-East Region and will be responsible for providing exceptional customer service to our valued clients.
What you'll be doing
Process point-to-point (P2P) bookings and handle related enquiries in a timely and accurate manner.
Provide real-time service recovery to affected parties when required, in accordance with established procedures.
Attend to and manage initial feedback from relevant stakeholders within the defined scope of operational support.
Support additional operational areas beyond P2P services as and when the operational scope is expanded.
Perform ad hoc tasks as assigned by the superior (s)
What we're looking for
Possess good interpersonal and hearing skills
Ability to work well in a team and independently
Previous experience in a customer service or call centre role is preferred
A positive attitude and a willingness to go the extra mile for our customers
Willingness to work shifts
Zig by ComfortDelGro is Singapore’s trusted mobility brand helping people, drivers, and businesses move freely, fairly, and reliably.
Zig stands for freedom. The freedom to choose what works for you, rather than following the default. More than just a ride, Zig is our commitment to helping people live the life they want, by making movement simpler, more dependable, and more thoughtful. We are here when people count on us, treating everyone right and bringing positive energy to everyday journeys. Because when movement works the way it should, people are free to focus on what matters most.Life moves better with choice.
Time to Zig.
We are seeking a motivated and customer-focused Customer Service Assistant to join our team. This full-time role is based in the North-East Region and will be responsible for providing exceptional customer service to our valued clients.
What you'll be doing
Process point-to-point (P2P) bookings and handle related enquiries in a timely and accurate manner.
Provide real-time service recovery to affected parties when required, in accordance with established procedures.
Attend to and manage initial feedback from relevant stakeholders within the defined scope of operational support.
Support additional operational areas beyond P2P services as and when the operational scope is expanded.
Perform ad hoc tasks as assigned by the superior (s)
What we're looking for
Possess good interpersonal and hearing skills
Ability to work well in a team and independently
Previous experience in a customer service or call centre role is preferred
A positive attitude and a willingness to go the extra mile for our customers
Willingness to work shifts
Zig by ComfortDelGro is Singapore’s trusted mobility brand helping people, drivers, and businesses move freely, fairly, and reliably.
Zig stands for freedom. The freedom to choose what works for you, rather than following the default. More than just a ride, Zig is our commitment to helping people live the life they want, by making movement simpler, more dependable, and more thoughtful. We are here when people count on us, treating everyone right and bringing positive energy to everyday journeys. Because when movement works the way it should, people are free to focus on what matters most.Life moves better with choice.
Time to Zig.
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