Company Overview
Advanced VetCare Veterinary Clinic is a leading provider of veterinary services in Bedok East and Central Region, delivering exceptional patient care and client service with a dedicated team passionate about animal welfare.
Job Summary
Join Advanced VetCare Veterinary Centre as a Veterinary Receptionist to deliver excellent client service and support smooth clinic operations in a full-time role based in Bedok.
Responsibilities
- Greet clients and patients warmly and professionally to create a welcoming clinic atmosphere
- Manage client check-ins efficiently to ensure smooth appointment flow
- Schedule appointments accurately to optimize veterinary team availability
- Process payments promptly and accurately to maintain financial records
- Answer incoming phone calls and respond to client inquiries clearly and helpfully
- Maintain and update accurate patient records and client information for effective case management
- Assist with administrative tasks to support daily veterinary operations
- Uphold high customer service standards to contribute to a positive clinic environment
Preferred competencies and qualifications
- Experience in customer service or administrative roles, preferably in healthcare or veterinary settings
- Strong communication and interpersonal skills to provide exceptional client care
- Excellent organisational skills with attention to detail to manage clinic tasks effectively
- Basic computer proficiency and ability to learn new software systems quickly
- Genuine passion for animal welfare and commitment to supporting the veterinary team
Other Information
Benefits
- Ongoing training and development programs
- Discounted veterinary services for employees’ pets
- Collaborative and team-oriented workplace culture