- Kuala Lumpur Federal Territory Malaysia
SRG Asia Pacific Sdn. Bhd. Hiring! Full Time Customer Service Executive (Mandarin) in Federal Territory, Earn up to MYR 4,400 - Ricebowl
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Job Description
Responsibilities
Do you love connecting with people and helping them solve problems?
Join our growing team as a Customer Service Executive, where every call, every email, and every smile makes an impact.
We’re looking for someone with passion, professionalism, and a drive to deliver world-class service experiences — all while working in the heart of KL Sentral, surrounded by great energy, great people, and even better coffee.
What You’ll Do!!
- Handle customer inquiries via phone and email — with warmth, clarity, and professionalism.
- Assist with product, account, or service-related questions while maintaining accuracy and empathy.
- Spot opportunities to improve the customer experience and take initiative to make it happen.
- Work closely with your teammates to meet goals, share knowledge, and create wins together.
- Represent the brand with confidence and integrity across every interaction.
What We’re Looking For
- Fluent in Mandarin & English (spoken and written).
- SPM / Diploma / Degree in any field — we value attitude over experience!
- Fresh graduates and retirees are encouraged to apply — training provided.
- Excellent communicator, empathetic listener, and natural problem solver.
- Positive, resilient, and adaptable to fast-paced environments.
- Able to multitask and stay organized under pressure.
Why You’ll Love Working With Us
- Competitive salary + monthly incentives
- Medical & hospitalization coverage
- Full training provided – we invest in your growth
- Prime location in KL Sentral (easy access via MRT, LRT, KTM, Monorail, ERL)Fun, inclusive, and supportive work culture
Your Next Step Starts Here
If you’re ready to build your career in customer service, learn from industry experts, and grow with a company that values your effort — we’d love to have you!
Click Apply Now or reply “Interested” to take your first step toward an exciting journey with us!
Job Type: Full-time
Pay: RM4,000.00 - RM4,400.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
- Vision insurance
Language:
- Mandarin (Required)
Work Location: In person
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