Khoo Teck Puat Hospital Hiring! Full Time Senior Assistant Manager, Innovation - Improvement Office - Analytics in North Region (Singapore), Earn up to SGD 5,500 - Ricebowl

The Senior Assistant Manager will be part of the Analytics team who partner stakeholders to interpret and present statistical outcomes to support improvement initiatives. The individual collaborates across departments to address their challenges using data and appropriate techniques in Data Science, Optimisation and Machine Learning.

MAJOR DUTIES AND RESPONSIBILITIES

(A)

SPECIFIC

1.

Data & Analytics

:

a. Perform in-depth analysis (including data extraction, processing, and analysing), formulate insights and provide recommendations that support the desired project outcomes and business case.

b. Develop and implement solutions using Generative AI techniques and leverage data visualization tools such as Power BI or Tableau to create intuitive and impactful dashboards.

2.

Project Management

: Assist in projects from conception to completion, supporting timely delivery and achievement of desired outcomes.

3.

KPI Monitoring

: Work closely with cross-functional teams to establish metrics and KPIs to monitor the effectiveness of improvement initiatives and make data-driven decisions.

4.

Reporting

: Generate and present regular reports on the progress, insights and impact of improvement projects to key stakeholders.

5.

Supporting continuousimprovement

: Work closely with doctors, nurses, allied health professionals, operations staff and other support departments to foster a culture of innovation and continuous improvement.

(B)

GENERAL

1. Align the department's goals with the business goals of the hospital.

2. Provide secretariat and administrative support to the department and hospital.

3. Support all corporate activities, including at NHG cluster level.

JOB REQUIREMENTS

(A)

EDUCATION,TRAINING AND EXPERIENCE

• Bachelor's degree in Computer Science, Data Science, Business Analytics, Applied Mathematics, Statistics, Operations Research, Engineering, Artificial Intelligence, or related quantitative disciplines.
• Minimum of 2 – 3 years in service industry/health-care related areas preferred.
• Strong acumen for data analysis and proficiency with utilising various analytical and modelling tools.
• Analytical with strong problem-solving skills, and ability to work with incomplete or imperfect data.
• Good writing ability, to translate data insights into well-structured reports and presentations.
• Intermediate to advanced level of skill in Microsoft Excel preferred.
• Good communication and collaboration skills, capable of engaging effectively with different internal and external stakeholders.
• Comfortable with uncertainty in work assignments.
• Independent, dynamic, self-motivated and result oriented.
• Possess a positive attitude, is proactive and keen to learn.

Khoo Teck Puat Hospital (KTPH), a 659-bed general and acute care hospital, opened in June 2010. Serving more than 700,000 people living in the northern sector of Singapore, KTPH combines medical expertise with high standards of personalised care, set within a healing environment, to provide care that is good enough for our own loved ones. From intuitive wayfinding to logical clustering of services, KTPH's design is focused on providing a hassle-free experience for patients. The hospital has been designed with patients’ comfort in mind. Since its opening, the building has garnered numerous awards for its green and energy efficient design. Patients can enjoy comfortable accommodation in different categories of wards with views of greenery and naturally cool air from improved ventilation. KTPH also provides a wide range of outpatient specialist services.