- North Bridge Road Downtown Core Central Region (Singapore) Singapore
SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Hiring! Full Time Learning - Development Executive in Central Region (Singapore), Earn up to SGD 4,000 - Ricebowl
Learning - Development Executive
SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.
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Job Description
Responsibilities
Assist the Director of Learning and Development in the following tasks:
Verify training and development activities are aligned to the organization’s mission and vision.
Maintain knowledge on brand and leadership development tools and resources.
Ensure Training Manuals are updated and formatted correctly
Assist in coordinating and participate in associates’ relations events
Comply with all company policies on ethics
Supports in driving the implementation of the brand standards and compliance trainings
Ensuring all L&D reports, training records, administration are updated accurately
Promoting a culture of learning and excellence
Conduct tours for school Learning Journeys
Works closely with department administrators and department heads while ensuring the compliance on mandatory training
supports in managing the administrative tasks and leads the Marriott e-Learning platform
Uses Marriott Global Sources and its associated sites as a reference and resources tool.
Monitoring and tracking of mandatory compliance trainings, core trainings and other trainings.
Works closely with the Director of Human Resources & Director of L&D to execute the Hotel Learning Plan.
Involved in the arrangement of the property’s Orientation program to drive successful integration hourly employees and interns into the organization that supports a strong culture and brand strategy activation, ensures attendance by all new hires and participation of the leadership team.
Proudly represents brand values and Company philosophy in all training and development activities.
Promote a continuous high performance and learning culture ensuring maximum organizational learning is captured and create a virtuous cycle of learning improvement
Monitor compliance of required training, including training programs for new hires and brand training initiatives.
Perform standup training if required.
Understand and utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs.
Order and manage inventory of training materials and supplies.
Prepare for training classes (e.g., liaising for venue, preparing of training materials, setup classes, breakdown classes).
Perform other duties that are assigned by the Supervisor and Management.
Participates in departmental daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.
Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by management.
PREFERRED QUALIFICATIONS
Education: Diploma or equivalent
Related Work Experience: At least 1 year of related work experience.
JW Marriott Hotel Singapore South Beach
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 75 properties in gateway cities and distinctive locations around the world. These elegant hotels cater to sophisticated, self-assured travellers seeking The JW Treatment - the brand’s philosophy that true luxury is created by people who are passionate about what they do. JW Marriott hotels offer crafted experiences that bring to life the brand’s commitment to highly choreographed, anticipatory service and modern residential design, allowing guests to pursue their passions and leave even more fulfilled than when they arrived.
A design-led landmark in the heart of Singapore’s art and culture district, JW Marriott Singapore South Beach is a 634-room luxury hotel featuring nine food and beverage outlets, one grand ballroom, 17 meeting rooms and venues, as well as the signature Spa by JW. Our associates deliver warm, authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.
Verify training and development activities are aligned to the organization’s mission and vision.
Maintain knowledge on brand and leadership development tools and resources.
Ensure Training Manuals are updated and formatted correctly
Assist in coordinating and participate in associates’ relations events
Comply with all company policies on ethics
Supports in driving the implementation of the brand standards and compliance trainings
Ensuring all L&D reports, training records, administration are updated accurately
Promoting a culture of learning and excellence
Conduct tours for school Learning Journeys
Works closely with department administrators and department heads while ensuring the compliance on mandatory training
supports in managing the administrative tasks and leads the Marriott e-Learning platform
Uses Marriott Global Sources and its associated sites as a reference and resources tool.
Monitoring and tracking of mandatory compliance trainings, core trainings and other trainings.
Works closely with the Director of Human Resources & Director of L&D to execute the Hotel Learning Plan.
Involved in the arrangement of the property’s Orientation program to drive successful integration hourly employees and interns into the organization that supports a strong culture and brand strategy activation, ensures attendance by all new hires and participation of the leadership team.
Proudly represents brand values and Company philosophy in all training and development activities.
Promote a continuous high performance and learning culture ensuring maximum organizational learning is captured and create a virtuous cycle of learning improvement
Monitor compliance of required training, including training programs for new hires and brand training initiatives.
Perform standup training if required.
Understand and utilize learning technology platforms and manage Learning Coordinator responsibilities to support the hotel’s training needs.
Order and manage inventory of training materials and supplies.
Prepare for training classes (e.g., liaising for venue, preparing of training materials, setup classes, breakdown classes).
Perform other duties that are assigned by the Supervisor and Management.
Participates in departmental daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.
Follow all company and safety and security policies and procedures. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by management.
PREFERRED QUALIFICATIONS
Education: Diploma or equivalent
Related Work Experience: At least 1 year of related work experience.
JW Marriott Hotel Singapore South Beach
JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 75 properties in gateway cities and distinctive locations around the world. These elegant hotels cater to sophisticated, self-assured travellers seeking The JW Treatment - the brand’s philosophy that true luxury is created by people who are passionate about what they do. JW Marriott hotels offer crafted experiences that bring to life the brand’s commitment to highly choreographed, anticipatory service and modern residential design, allowing guests to pursue their passions and leave even more fulfilled than when they arrived.
A design-led landmark in the heart of Singapore’s art and culture district, JW Marriott Singapore South Beach is a 634-room luxury hotel featuring nine food and beverage outlets, one grand ballroom, 17 meeting rooms and venues, as well as the signature Spa by JW. Our associates deliver warm, authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.
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