Responsibilities:
Provide technical support to customers.
Identify and escalate priority issues as per client specifications
Process client service requests and redirect problems to the appropriate resource
Provide support on documentation, including procedural documentation
Act as a liaison between customers and Tier 2 support regarding problem escalation.
Provide client support and technical issue resolution via email and phone
Perform mailbox migrations between Exchange systems, as well as from other vendors to Exchange, in accordance with procedures to ensure seamless transitions
Perform health checks and monitor system availability and functionality.
Provide operational support to system infrastructures.
Requirements:
Experience supporting applications on UNIX/LINUX platforms and databases preferred
Experience in Windows Server, VM, and ITIL would be advantageous
Motivated individual with a challenger spirit and leadership qualities
Troubleshooting and customer-handling skills would be advantageous
Able to work on site with some physical lifting required
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly.
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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No 01C4394 • Reg. R26160508 (Leon Neo Hang Yang)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
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