ETeam Hiring! Full Time Information Technology Operations Specialist in Selangor - Ricebowl

We are looking for a Junior IT Operation Support Specialist to join our team in Petaling Jaya. This role is ideal for professionals with a strong foundation in IT operations and an interest in automation and AI-driven solutions.

Role Details

• Location: Petaling Jaya
• Type: FTC (contract) / FTE (full-time)
• Duration: 1 year (3 months probation)
• Start Date: Immediate (notice period ≤ 30 days)
• Experience: 3+ years
• Salary: 10-15% hike on current salary

Key Skills

• HTML, CSS, JavaScript (front-end troubleshooting)
• AI automation and workflow optimization
• Database query tools and data concepts
• Jira, Confluence, and ITSM processes

Qualifications

• Bachelor’s degree (or Associate degree with 3+ years of IT operations experience)
• Minimum 2 years supporting e-commerce or internet systems

Responsibilities

• Troubleshoot front-end issues using HTML, CSS, JavaScript
• Manage and query databases effectively
• Support IT operations with Jira, Confluence, and ITSM tools
• Apply AI assistants for troubleshooting, documentation, and data organization
• Implement automation using low-code tools (e.g., Power Automate, scripts, workflow tools)