Responsible for overseeing the daily operations of the restaurant and ensuring smooth and efficient service.
Key responsibilities include:
Manage and supervise daily restaurant operations.
Lead, train and schedule restaurant service staff.
Ensure high standards of customer service and guest satisfaction.
Handle customer enquiries, feedback and service recovery.
Monitor restaurant sales, operating costs and staff productivity.
Coordinate with kitchen and service teams to ensure smooth operations.
Manage reservations, table arrangements and customer flow.
Monitor inventory and coordinate ordering of restaurant supplies.
Ensure compliance with food safety, hygiene and workplace safety requirements.
Assist management with sales strategies and operational improvements.
Prepare operational reports and maintain restaurant records.
Support promotional activities and restaurant events.
Requirements
Minimum 3–5 years of relevant restaurant/F&B experience.
Previous supervisory or restaurant management experience preferred.
Strong leadership and team management skills.
Good communication and customer service skills.
Able to work shifts, weekends and public holidays.
Able to work in a fast-paced restaurant environment.
This is also much better aligned with the
Restaurant Manager
occupation you've selected than using a generic management job description.