Clinic Assistant – Full-Time Permanent
Evergreen Medical Clinic
SS19, Subang Jaya / Petaling Jaya, Selangor
Job Type: Full-Time, Permanent
Vacancies: 2 positions
Salary: RM1,800 – RM2,500 per month, depending on experience and capabilities
Start Date: Immediate / As soon as possible
About the Role
Evergreen Medical Clinic is looking for two responsible, friendly and motivated Clinic Assistants to join our growing team.
This is a hands-on role combining patient service, clinic administration, dispensary work, stock management, doctor assistance and marketing/event support.
Previous clinic experience is an advantage, but fresh graduates and candidates without healthcare experience are welcome to apply. Training will be provided.
Key Responsibilities
Patient & Front Desk
- Register patients and manage patient records.
- Handle appointments, telephone calls, WhatsApp enquiries and walk-in patients.
- Assist with payment collection, billing and receipts.
- Provide professional and friendly customer service.
- Coordinate patient flow and waiting times.
- Maintain patient confidentiality at all times.
Doctor & Clinical Support
- Assist the doctor/PIC with the daily operation of the clinic.
- Prepare consultation and procedure rooms.
- Assist doctors during basic procedures and treatments when required.
- Prepare equipment and consumables before procedures.
- Assist with basic patient measurements such as blood pressure, weight and height after appropriate training.
- Maintain cleanliness and readiness of clinical areas.
- Follow clinic infection-control and safety procedures.
Dispensary & Medication
- Prepare and dispense medications according to the doctor's prescription and clinic SOP.
- Ensure correct medication labelling and instructions.
- Organise and maintain the dispensary.
- Monitor medication expiry dates and stock levels.
- Assist with medication and pharmaceutical inventory.
Stock & Inventory Management
- Perform regular stock counts.
- Monitor medications, vaccines, consumables and clinic supplies.
- Identify low-stock items and inform the PIC.
- Receive and check incoming stock.
- Maintain proper stock records.
- Monitor expiry dates and assist with stock rotation.
Administration
- Perform general clinic administrative duties.
- Maintain organised patient, stock and operational records.
- Assist with documentation, filing and data entry.
- Support insurance/panel/GL documentation where required.
- Assist the doctor/PIC with day-to-day operational tasks.
Social Media & Marketing
- Assist with simple social media content creation for Instagram, Facebook, TikTok and other clinic platforms.
- Take appropriate photos/videos for clinic marketing when required.
- Assist with Canva/basic content preparation.
- Help coordinate clinic promotions and campaigns.
- Support marketing collaborations with external partners.
Events & Roadshows
- Participate in health screening events, corporate events, roadshows and clinic collaborations when required.
- Assist with event preparation, registration and logistics.
- Represent the clinic professionally during external events.
Requirements
- Minimum SPM or equivalent.
- Fresh graduates are encouraged to apply.
- Previous experience in a GP clinic, medical centre, pharmacy, healthcare or customer-service environment is an advantage.
- Comfortable using computers and basic office software.
- Good communication and interpersonal skills.
- Able to communicate in Mandarin, English and Bahasa Malaysia.
- Additional languages are an advantage.
- Basic Canva, social media or content-creation skills are an advantage.
- Responsible, punctual and organised.
- Good attention to detail, particularly when handling medication and patient information.
- Willing to learn and able to follow instructions and SOPs.
- Able to work independently as well as part of a team.
- Comfortable working directly with doctors and patients.
- Willing to participate in occasional clinic events or roadshows.
What We're Looking For
We are especially interested in someone who is:
- Teamplayer
- Friendly and confident when communicating with patients
- Reliable and punctual
- Proactive rather than waiting to be told what to do
- Organised and detail-oriented
- Comfortable multitasking during busy clinic periods
- Interested in healthcare and willing to learn
- Comfortable with social media and simple content creation
- Looking for a long-term permanent position
Salary
RM1,800 – RM3,000 per month
Salary will be offered according to previous clinic experience, relevant skills and ability to take on additional responsibilities.
Benefits
- EPF
- SOCSO
- EIS
- Annual leave
- Medical leave
- Public holidays according to company policy
- On-the-job training
- Opportunities to learn clinic operations and healthcare administration
- Career progression opportunities based on performance
Application
2 positions available – immediate hiring.
Candidates who are available immediately or within a short notice period will be prioritised.
Please submit your CV/resume together with:
- Current/last drawn salary
- Expected salary
- Notice period / earliest available start date
- Previous clinic/healthcare experience, if any
- Experience with Canva/social media/content creation, if any
Shortlisted candidates will be contacted for an interview.
Pay: RM1,800.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
Application Question(s):
- When is the earliest date you are available to start work?
- Are you able to reliably commute to clinic location at SS19, Petaling Jaya?
- How many years of experience do you have as a clinic assistant, pharmacy assistant, healthcare assistant, or in a similar customer-facing role?
- What is your expected monthly salary (RM), and briefly explain the experience or skills that support your expected salary.
- During quieter periods in the clinic, if you have completed all assigned tasks, what would you do next?
Work Location: In person