Btaskee Hiring! Full Time Partnership Management Executive in Federal Territory, Earn up to MYR 4,500 - Ricebowl

JOB SUMMARY:

As a Partnership Management Executive at bTaskee, you will be responsible for recruiting, onboarding, and engaging Taskers — our service partners who play a vital role in bTaskee’s success. You’ll work closely with the operations team to ensure a sufficient supply of qualified Taskers, deliver training sessions, and build strong relationships that enhance satisfaction and performance

KEY RESPONSIBILITIES:

1. Recruitment & Onboarding

• Develop and execute recruitment plans to attract quality blue-collar partners (especially cleaners) based on business needs.
• Manage job postings, candidate screening, and interviews to ensure Tasker quality and readiness.
• Organize onboarding sessions to help new Taskers understand service standards, company policies, and platform usage.

2. Engagement & Development

• Build and maintain strong relationships with Taskers to ensure high satisfaction and retention.
• Act as the main point of contact to support Taskers with operational issues or concerns.
• Organize training and engagement activities to improve service quality, safety awareness, and customer care.
• Collect feedback and insights from Taskers to continuously enhance their working experience.

3. Performance Monitoring & Quality Support

• Track Tasker performance, service quality, and customer feedback.
• Coordinate with internal teams to address performance issues and implement improvement plans.
• Support initiatives to motivate and recognize high-performing Taskers.

4. Administration & Reporting

• Maintain and update Tasker profiles, training records, and performance data.
• Prepare regular reports on Tasker recruitment, engagement, and quality metrics.
• Propose initiatives to strengthen the Tasker community and improve operational efficiency.

REQUIRED QUALIFICATIONS:

• Strong communication and relationship management skills.
• Ability to engage and influence blue-collar partners effectively.
• Good organizational and problem-solving skills.
• Experience in community management, customer service, or field operations is an advantage.
• Proficiency in Microsoft Office
• Adaptable, proactive, and results-oriented.

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Work Location: In person