YC CAPITAL SDN BHD Hiring! Full Time Trainer Executive - Outlet in Federal Territory, Earn up to MYR 3,500 - Ricebowl

Job Description

• Support the setup and launch of new outlets.
• Train new employees on operational procedures, menu knowledge,
• Customer service standards, and food safety standard.
• Observe new staff to ensure adherence to company standards and offer corrective feedback when necessary.
• Provide on-site support during the opening phase to ensure staff are properly trained and prepared.
• Lead hands-on training sessions for new crew members, ensuring they understand their roles, covering job-specific tasks such as food preparation, customer service, and cash handling.
• Provide training on the menu, special offerings, and dietary requirements.
• Offer hands-on guidance and feedback to ensure staff perform at their best.
• Monitor progress and provide additional support as needed.
• Observe crew members’ performance and provide constructive feedback.
• Conduct assessments to track development and improve skills.
• Offer refresher training to keep staff updated on procedures and company changes.
• Provide refresher training on new menu items, equipment usage, and any changes in food safety protocols.
• Identify areas for development in staff skills and assist with professional growth opportunities.
• Assist in managing shift schedules and ensuring adequate coverage for training needs.
• Provide support to the team to ensure smooth daily operations.

Pay: RM2,500.00 - RM3,500.00 per month

Work Location: In person