Silver Jubilee Home For The Aged Hiring! Full Time Home Manager in Pulau Pinang - Ricebowl

About the role

The Home Manager is responsible for the overall management of Silver Jubilee Home, ensuring that residents receive compassionate, dignified and appropriate care within a safe, well-managed and financially responsible environment. The Manager will lead daily operations, staff management, regulatory compliance, financial administration, fundraising and community engagement. The role also supports the Home's vision of creating a vibrant and inclusive community where vulnerable and underserved older adults live actively with dignity and purpose.

Key responsibilities

• Ensure residents receive appropriate and compassionate care in accordance with the Home's policies and regulatory requirements

• Protect residents' dignity, safety, rights, independence and overall wellbeing

• Lead and manage the Home's daily operations to ensure safe, efficient and resident-centred service delivery

• Ensure compliance with applicable government regulations, licensing conditions, health requirements and operating standards

• Plan staffing requirements and ensure adequate scheduling and duty coverage at all times

• Lead the recruitment, induction, training, supervision and performance evaluation of staff

• Prepare annual operating budgets and monitor expenditure against approved allocations

• Develop and implement fundraising programmes involving corporations, individual donors and in-kind contributors

• Conduct regular reviews of resident care, staff practices, records and facility standards

• Promptly report material operational, financial, safeguarding and compliance risks to the General Committee

About you

• Diploma or degree in healthcare management, nursing, social work, business administration, hospitality management or a related discipline

• At least ten years of relevant working experience, preferably in aged care, healthcare, residential care, hospitality, or general management

• At least five years of experience in a supervisory or managerial position

• Experience in managing staff, budgets, operations and regulatory compliance

• Proficiency in written and spoken English, including report writing

• Proficiency in Bahasa Malaysia; knowledge of Mandarin dialects would be an advantage

• Competency in Microsoft Office applications

• High standards of integrity, accountability and professionalism

• Compassionate, patient and respectful towards older adults

• Calm and decisive when handling emergencies or sensitive situations