Ministry Of Defence Of Singapore Hiring! Full Time Senior Executive (NS System Management) in - Ricebowl

What The Role Is

You will lead the team in managing and enhancing support systems for National Service administration, ensuring alignment with policy, service needs and operational demands. You will be responsible for system development, implementation and continuous improvement, involving process review, stakeholder integration and maintaining reliable and accurate system operations. You will ensure timely issue resolution, system readiness and team performance to uphold service standards and operational continuity.

What You Will Be Working On

• Manage system requests, ensuring completeness, compliance and proper documentation
• Facilitate issue resolution between SAF stakeholders and vendors, triaging reports and proposing solutions
• Plan and coordinate National Servicemen administration and events
• Ensure system and equipment readiness through monthly checks, stocktakes and accurate tracking with audit-ready records
  
  Challenge(s)
• Balancing operational demands with limited resources, including manpower, time and system constraints, while maintaining service standards
• Coordinating across multiple stakeholders, including users, helpdesks, IT teams and vendors, to resolve issues efficiently, especially when dependencies extend beyond direct control
• Ensuring system reliability and data accuracy amid frequent changes and ad-hoc demands, requiring consistent verification and timely follow-up
  
  

What We Are Looking For

• Education in Human Resource, Computer Science, Project Management, or a related field is preferred
• At least 5 years of relevant experience in HR, IT or operational support roles, with experience in risk management is preferred
• Project management and business process management skills
• Possession of data analytics skills will be an advantage
• Strong organisational and communication skills
• Ability to manage multiple priorities and engage effectively with diverse stakeholders
  
  Only shortlisted candidates will be notified.