Manpower Malaysia Hiring! Full Time Human Resources Specialist (Penang) in - Ricebowl

Company: ManpowerGroup, Malaysia

Job Title: Executive-HR Services Delivery Team

Location: Penang

Reporting to: Head of HRBP - Associates

Industry: Workforce Solutions (Staffing & Recruitment)

Key Responsibilities

Onboarding & Employee Management

• Manage hiring documentation and onboarding processes.
• Conduct new hire induction sessions and system training.
• Serve as the primary HR contact for associates and clients.
• Handle employee enquiries relating to payroll, benefits, leave, contracts, and HR policies.
• Support employee engagement, retention, surveys, and townhall sessions.

HR Operations & Employee Relations

• Manage disciplinary cases, investigations, counselling sessions, and documentation.
• Conduct site visits and client meetings as required.
• Maintain accurate HR records and trackers.

Payroll Coordination

• Oversee timesheet collection and payroll-related submissions.
• Coordinate payroll adjustments, claims, invoices, and salary discrepancy resolutions.
• Work closely with Pay & Bill and client stakeholders to ensure payroll accuracy.

Offboarding & Contract Management

• Manage resignations, conversions, contract renewals, and abscondment cases.
• Support tax clearance processes for local and foreign associates.
• Coordinate offboarding documentation and system updates.

Client Management

• Act as the key HR contact for client enquiries and escalations.
• Support renewals, purchase orders, audits, and contract administration.
• Ensure service delivery standards and response timelines are met.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, or related field.
• Minimum 5 years of HR Operations / HR Shared Services experience.
• Strong knowledge of Employment Act, labour laws, payroll processes, and employee relations.
• Experience handling disciplinary matters and HR compliance.
• Excellent stakeholder management, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented, proactive, and service-driven mindset.

Preferred Skills

HR Operations & Employee Lifecycle Management

Employee Relations & Industrial Relations

Payroll & Timesheet Administration

Client & Stakeholder Management

Process Improvement & Compliance

Strong Communication & Organizational Skills