GLOBAL TRACK LINES (M)SDN BHD Hiring! Full Time INDOOR SALES SUPPORT in Selangor, Earn up to MYR 4,500 - Ricebowl

• Contacting existing customers and gaining inquiries both exports and imports.
• dealing with oversea agent for all the inquiries by email.
• Obtaining best shipping rates and quoting customers and oversea agents for Sea freight, Air freight, Customs forwarding, warehousing and door delivery.
• Gather competitor and customer information through indoor sales activities in order to create awareness of local market trends and competitor activities.
• Sharing information within the sales team members in order to improve and identify the most appropriate service against the competition.
• Following up all quotes to gain business and negotiating Freight rates to increase revenue.
• Negotiating costing to obtain booking whilst maximizing profitability and gaining the business.
• Offer outstanding customer service and prompt response to relevant customers inquiries.
• Registering any customer complaint and reporting to the superior and the management for immediate corrective action.
• Perform any ad-hoc duties as assigned or required from time to time.

Requirements:

• Possess at least Higher Secondary/STPM or Diploma in related field.
• Minimum 1 years of working customer service/documentations/operations experiences in forwarding/shipping environment;
• Multitasking with communications and time management skills
• Computer literate.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM4,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development