AVATAR MODERN TECHNO SERVICES PTE. LTD. Hiring! Full Time Business Analyst in Central Region (Singapore), Earn up to SGD 10,000 - Ricebowl

JOB SCOPE:
Roles & Responsibilities

1) Work closely with Business Units and IT partners in business requirement gathering, solution/functional review and ensure the end-to-end system & process delivery and testing

2) Implement and support digital customer journeys to further improve both customer and employee experience in bank

3) Work with regional country and functional teams to design, re-engineer the process, as well as implement operation solutions

4) Ensure the smooth operational rollout

Job roles and responsibilities

1) Re-engineer the end-to-end process, analyse and review operations solutions

2) Implement automation agenda to transform consumer banking operations

3) To conduct requirement gathering workshop, Review and documenting requirements artefacts

4) To review functional specifications and process define documents

5) Coordinate and ensures UAT test plans and test case are executed within UAT schedule

6) Post-production support, production issues review and track them to closure

7) Work closely with regional teams and country teams to ensure timely delivery of project

Skillsets (Good to have)

At least 3 years experiences in systems development and / or business process improvement initiatives. Preferably with project life cycle experience in Financial Services Industry in the following areas:

1. Consumer Banking Operations

2. Customer Centre

3. Wealth / Loan / CASA product knowledge

4. Education : Bachelor / Diploma Degree holder

Core competencies

• Excellent oral and written communication skills
• Good, sound knowledge of banking and technology
• Good teamwork and inter-relationship skills
• Adaptable, disciplined and focused
• Organised and systematic
• Proven analytical skills
• Well versed in MS Office: Word, Project, Excel, Visio and PowerPoint

Avatar Techno Services Pte Ltd. is a Consulting and Solution Provider company in the Information Technology Industry, specialized in providing sound, secure and cost-effective IT solutions to Small & Medium enterprises thereby empowering and accelerating their growth.

Incorporated in 2019, Avatar Techno Services was initially under the banner of ILC Pte Ltd., providing IT Consulting services in Singapore to a handful companies in Singapore and overseas.

Within a short-span, we have grown from simple operation providing mono-service, to a team of dedicated staff, each of which is a professional in its own field.

We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology. We strive to build a long-lasting relationship with our customers and client satisfaction is our key performance indicator. We take pride in becoming a preferred partner for most of our clientele.

Growing over the years with our maturity in service and excellence, we progress with a clear vision of brilliance in IT.

Avatar Techno Services provides customers consulting, integration, and implementation services and specialized in bringing business process capabilities, industry experience, and solution & market expertise that can help our clientele to deploy IT solutions, maximize functionality, and rapidly achieve Return on Investment