Oak & Ember Hiring! Full Time Service Crew [Outram] in , Earn up to SGD 3,000 - Ricebowl

SUMMARY:
As the Service Crew at Willow & Oak, you will welcome guests, assist with seating and ordering, and deliver prompt food and beverage service to ensure an exceptional dining experience. You will play a key role in maintaining restaurant cleanliness, preparing service stations, handling payment collection, and supporting basic kitchen prep when needed. This position is ideal for a positive, customer-focused team player who thrives in a fast-paced environment and is passionate about delivering warm hospitality.

Key Responsibilities:
Prepare drinks according to recipe

Greet guests upon their arrival and advise on table QR code ordering

Assist guests with baby chair and/or wheelchair requirements

Take order over the counter and handle payment collection

Upsell additional items to increase revenue and enhance guests’ experience

Serve drink and food orders promptly and accurately

Cleaning and setting tables in preparation for new guests

Set-up and clearing of restaurant before and after service, depending on shift assigned

Prepare and replenish stations before shift starts

Maintenance of restaurant cleanliness and workstations

Perform opening duties and closing duties as per SOP

Attend to guests with their requests promptly and check on guests overall dine-in experience

Assisting with basic food preparation tasks, such as assembling salads or desserts, as needed

Assist guests with enquiries and recommend dishes based on preferences and menu offerings

Ad-hoc duties assigned by manager on duty

Job Requirements:
Previous experience in similar role preferred but not required

Excellent communication and customer service skills

Ability to work effectively in a fast-paced environment

Basic hygiene and safety consciousness

Possess a positive working attitude

Ability to work in a team

Ability to work flexible hours, including evenings, weekends, and holidays

Oak & Ember is a cosy smoked meat restaurant specializing in delectable dishes and meat platters such as beef brisket, pork ribs, grilled chicken, pastas and sliders. Nestled in the heart of Loyang, our small establishment boasts a warm and welcoming atmosphere, delivering a unique culinary experience to our patrons. With a team of dedicated chefs and a friendly front-of-house crew, Oak & Ember takes pride in crafting exceptional smoked meat dishes that leave a lasting impression.