RiDiK (a Subsidiary Of CLPS. Nasdaq: CLPS) Hiring! Full Time Senior Enterprise Architect in - Ricebowl

Key Responsibilities:

• Define and own the target-state architecture, technology strategy and architecture roadmap for the bank's Marketing Technology (MarTech) ecosystem across all markets and business segments.
• Act as the principal architecture authority for marketing automation platforms, customer engagement solutions, customer data platforms (CDP), personalization engines, digital channels and campaign delivery solutions.
• Drive the future-state vision for customer engagement, omni-channel marketing, real-time personalization and AI-driven marketing capabilities.
• Develop architecture blueprints, reference architectures and technology standards aligned with enterprise architecture principles, security standards, data governance policies and regulatory requirements.
• Lead the evaluation, selection and adoption of strategic MarTech platforms and technologies that support the bank's digital transformation objectives.
• Partner closely with business stakeholders, Digital Banking, Data & Analytics, Customer Experience, Infrastructure, Security and Risk teams to define scalable enterprise solutions
• Architect end-to-end customer engagement ecosystems across customer data platforms, campaign management, journey orchestration, consent management, customer analytics and channel delivery platforms
• Establish integration patterns between MarTech platforms and enterprise systems including Core Banking, CRM, Data Lake, Enterprise Data Platforms, Digital Channels, APIs and GenAI solutions
• Drive architecture governance and design reviews to ensure solutions remain aligned with long-term strategic objectives, scalability requirements and operational excellence standards.
• Provide technical leadership and mentorship to solution architects, technical leads and delivery teams across multiple programs.
• Lead proof-of-concepts, technology evaluation and assessments and innovation initiatives to evaluate emerging technologies within the MarTech landscape.
• Collaborate with vendors and strategic partners to influence product roadmaps and maximize value from platform investments.
• Ensure architectural decisions support resilience, performance, security, compliance and future business growth.
• Act as a trusted advisor to senior leadership and provide executive-level recommendations on technology investments, risks, opportunities and transformation initiatives

Skills:

Marketing Automation & Customer Engagement Platforms

Salesforce Marketing Cloud (SFMC)

Adobe Campaign Classic / Standard

Adobe Journey Optimizer

Braze

Pega Customer Decision Hub

SAS Customer Intelligence

Unica

Oracle Responsys

Data, Analytics & Personalization

Adobe Experience Platform (AEP)

Customer Data Platforms (CDP)

Adobe Analytics

Google Analytics 360

Customer 360 architectures

Real-time Customer Profiles

AI-driven personalization and recommendation engines

Enterprise Architecture & Integration

TOGAF and Enterprise Architecture methodologies

Cloud Architecture (AWS, Azure, GCP)

API and Event-Driven Architectures

Data Lake and Data Mesh architectures

Microservices and Integration Platforms

Security, Data Governance and Privacy-by-Design principles

Location: Raffles Place