Objective/ Summary of the Position:
The Solutions Engineer/Manager is responsible for designing and coordinating development of end-to-end bespoke logistics solutions for customer
Lead solution development for complex bids, balancing service requirements, cost-to-serve and operation feasibility. He / She is also expected to support customer engagement and key internal stakeholders through workshops, presentations and technical proposals.
Create and maintain design standards, templates and tools across the region. Ensure consistency across solutions while adapting local constraints
Duties & Responsibilities:
Warehouse Solution Design (Customer Facing)
Support the development of new customers either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
Analyse customer requirements and support Q&A sessions
Design and propose warehousing solutions according to customer needs
Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
Provide cost analysis and rates using cost model
Build RFQ technical proposal and present the solution to customer
Project Management
Work closely with Project Management Team for solutions handover upon project award
Support in solutions adjustment during project implementation phase if needed
Cost and budget follow-up
Commercial Package/Costing Tools
Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
Support Business Development team to improve internal costing and analytics tools
Owner of solutions innovation, e.g., automations and robotics
Solution Re-engineering project
Supporting re-engineering projects in the regions if needed.
Essential Educational Background and/or Training Qualifications & Certificates
At least 3 years of relevant experience
Strong analytical and modelling skills
Comfortable with data analytical and customer facing role
Bachelor’s degree
Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project
Advanced in AutoCAD
Strong organization skills
Ability to work across multiple countries and culture
Working Experience & Knowledge / Technical Skills Preferred
Logistics simulation software, e.g., CLASS
Data visualization tool, e.g., Power BI
Personal Attributes / Behavioural Competencies
Analytical
Can-do attitude
Team player
Commercial sense and results-oriented
Able to actively and effectively engage stakeholders
Ang Hoe Keong | EA Personnel Registration No.: R1106345
RS Recruitment Agency | EA License No. 17C8809
At Recruit Specialists, we have been bringing job seekers and employers together. Our role is to work with employers and job seekers to facilitate a successful match. We develop HR solutions which includes sourcing, screening, selection and referencing. We integrate these solutions into your business’ existing processes, for maximum sustainability and effectiveness.
EA License: 17C8809