Cobnb Hiring! Full Time Front Office Executive in Federal Territory, Earn up to MYR 4,000 - Ricebowl

Job Description:

• Greeting visitors, answering phone calls, and responding to inquiries promptly and professionally
• Handling check-ins and check-outs, resolving guest complaints or issues
• Providing information about hotel facilities, local attractions, and services
• Assist in managing room reservations, including processing bookings, cancellations, and modifications
• Routinely check the rooms condition for cleanliness and maintenance issues to be reported
• Assisting with billing inquiries and resolving any discrepancies in billing records
• Maintaining cleanliness and organization of the front office area
• Work closely with other departments to ensure efficient operations.
• Preparation of check in and check out lists.
• Identify patterns or recurring issues and brainstorm solution to improve processes.
• Perform data entry tasks, including updating customer records, processing orders, and maintaining accurate databases.
• Perform any ad-hoc responsibilities assigned by superiors.

Job Type: Full-time

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Front Office: 1 year (Required)

Location:

• Kuala Lumpur (Required)

Work Location: In person