jobs in JAN & ELLY ACADEMY PTE. LTD.

JAN & ELLY ACADEMY PTE. LTD. Hiring! Full Time Customer Service Associate (Education) - Full Time in Southeast (Singapore), Earn up to SGD 3,400 - Ricebowl

Customer Service Associate (Education) - Full Time

JAN & ELLY ACADEMY PTE. LTD.

Geylang, Southeast (Singapore)

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Working Location

  • Geylang Southeast (Singapore) Singapore

Job Description

Responsibilities

Location:
iMall (Marine Parade / East) or Toa Payoh

Jan & Elly is an established English Language School, focused on teaching Phonics and English to 4-12 year olds.

We’re looking for a friendly and organised

Customer Service Associate

to join our team on a

full-time basis

. This role is ideal for someone who enjoys working with people and supporting daily centre operations in a learning environment.

What You’ll Do

Be the first point of contact for parents and visitors

Handle walk-in enquiries, phone calls, and messages in promptly and in timely manner

Support student arrival, waiting and dismissal

Take charge of enrolment coordination and class scheduling

Support teachers with day-to-day centre operations

What We’re Looking For

Friendly, confident and professional communication skills

Organised, detail-oriented and able to multitask with a strong sense of accountability

Comfortable interacting with parents and young children

Able to commit to

working on both weekends (Saturday and Sunday)

and three weekdays

Weekday hours: 12pm-9pm

Weekend hours: 9am-6pm

Prior customer service or front desk experience is an advantage

Willing to provide front desk support at other branches when operational needs require

Why Join Us

Performance-based bonus opportunities

Supportive and welcoming team environment

On-the-job guidance provided

Convenient location at

iMall or Toa Payoh Central CC
We are a well-established education company with over 20 years of experience nurturing young minds. Our focus is on working with preschool and primary school children, helping them succeed both academically and in life. We believe that a well-structured curriculum, coupled with passionate and dedicated teachers, creates a powerful learning environment for every child to thrive.

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