- Kuala Lumpur, Kuala Lumpur Kuala Lumpur WP Kuala Lumpur Malaysia
Working Location
Job Description
Responsibilities
About the role
This role provides daily administrative and operational support to the Operations Department and outlets, acting as a coordination point between the Operations Department, restaurant outlets, Head Office, suppliers, and other departments.
Key responsibilities
Provide daily administrative and operational support to the Operations Department and outlets
Coordinate and monitor day-to-day operational activities to ensure smooth business operations
Follow up with outlets regarding operational matters, outstanding issues, requests, and deadlines
Prepare and maintain operational documents, records, forms, reports, and correspondence
Act as a coordination point between the Operations Department, restaurant outlets, Head Office, suppliers, and other departments
Prepare daily, weekly, and monthly operational reports for management review
Consolidate sales, outlet performance, inventory, manpower, and other operational data
Maintain accurate records using Microsoft Excel and internal systems
Liaise with suppliers, contractors, and service providers on operational matters
Maintain an organized filing system for contracts, agreements, invoices, reports, forms, and operational documents
About you
Diploma/Degree in Business Administration, Management, Operations, or related field
Minimum 3 years of experience in administration, operations, F&B, retail, or a related industry
Strong experience in operations coordination and administrative support
Proficient in Microsoft Excel, Word, and PowerPoint
Experienced in preparing daily/weekly/monthly reports and maintaining operational records
Strong coordination skills with outlets, suppliers, vendors, and internal departments
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