Company Overview
Puricare Pte Ltd, established in 2007, pioneers in water dispenser distribution and supply across offices, factories, schools, hospitals, and residences. We support projects and contracts with skilled technical teams for repair, service, and maintenance.
Job Summary
Join Puricare as a
Sales Coordinator
to manage maintenance contracts, coordinate service technicians, and enhance customer service quality in a dynamic SME environment.
Responsibilities
Manage maintenance contracts and service agreements to ensure compliance and customer satisfaction
Schedule preventive maintenance and repair jobs to optimize service efficiency and equipment uptime
Coordinate and dispatch service technicians promptly to meet customer needs
Prepare and follow up on quotations for contract renewals and new service agreements to support business growth
Process service orders and customer requests accurately to maintain smooth operations
Maintain detailed service records and reports for operational transparency and performance tracking
Build and nurture customer relationships to ensure high service quality and retention
Identify and pursue opportunities to renew or upsell services, contributing to revenue growth
Work independently and collaboratively in a fast-paced SME environment to meet operational goals
Apply problem-solving skills to resolve service issues and coordinate resources effectively
Required competencies and certifications
Diploma, Higher NITEC, or equivalent qualification in Business Administration, Engineering, Operations, or related field
Minimum 1-2 years of experience in service coordination, operations, or customer service roles
New entry are welcome
Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with service management software
Preferred competencies and qualifications
Knowledge of preventive maintenance scheduling and service planning to improve operational workflows
Experience in after-sales service or equipment maintenance industries such as water dispensers, water treatment, or office equipment
Ability to identify opportunities for maintenance contract renewals and new equipment contracts to drive business expansion
Other Information
Benefits Basic Salary + incentive + AWS
5 days work week
Puricare Pte Ltd was established in 2007 as one of the market pioneer in water dispenser business.
Our main activities is to distribute and supply pipe-in water dispenser for all business sectors such as offices, factories, warehouse, schools, hospitals, residential etc..
We also support project & contract management. A team of well-trained technical staff to support all of our customers in term of repair, service, maintenance, etc...