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Basic Today Klang Hiring! Full Time CUSTOMER SUPPORT EXECUTIVE (TECHNICAL SUPPORT) in Selangor, Earn up to MYR 3,800 - Ricebowl

CUSTOMER SUPPORT EXECUTIVE (TECHNICAL SUPPORT)

Basic Today Klang

MYR2,300 - MYR3,800 Per Month

Full Time

Ara Damansara, Selangor

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Working Location

  • Ara Damansara Selangor Malaysia

Job Description

Responsibilities

WE ARE HIRING – CUSTOMER SUPPORT EXECUTIVE (TECHNICAL SUPPORT)

Project: StarHub Onboarding
Location: Ara Damansara, Selangor
Intake: September 2026 ONLY
Candidates who can start in September are preferred

SALARY & INCENTIVES

Basic Salary: RM2,300

Allowances & Incentives:

  • Night Shift Allowance: RM600 (Minimum 148 production hours required)
  • Additional Night Shift Incentive: Up to RM400
  • KPI Incentive: RM500 (Based on individual performance & delivery)

JOB RESPONSIBILITIES

  • Provide technical support and assistance to customers
  • Handle customer enquiries via phone and email
  • Troubleshoot and resolve technical issues
  • Provide accurate solutions and information
  • Record and update customer cases in the system
  • Ensure good customer service and a positive customer experience

REQUIREMENTS

  • Minimum SPM or equivalent
  • Good command of Bahasa Malaysia & English
  • Willing to work on rotational shifts
  • Able to work in a 24/7 operation environment
  • Able to start work in September 2026
  • Fresh graduates and entry-level candidates are welcome

JOB DETAILS

Training: 4 weeks
Working Hours: 24/7 Rotational Shifts
Support Channel: Phone & Email

Interested candidates, please send your updated resume for consideration.

Pay: RM2,300.00 - RM3,800.00 per month

Work Location: In person

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