SAMUDERA TACKLES SDN. BHD. Hiring! Full Time Retail Supervisor in Selangor, Earn up to MYR 4,000 - Ricebowl

Responsibilities

Store Operations & Customer Service

• Oversee daily store operations and ensure smooth running of the retail outlet.
• Lead by example in serving customers and providing knowledgeable product recommendations.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure the store is clean, organised, and well-presented at all times.

Team Management

• Supervise, guide, and motivate retail staff to achieve sales and service standards.
• Manage staff schedules, attendance, and daily task allocation.
• Train staff on product knowledge, customer service, and store procedures.
• Monitor staff performance and provide coaching where needed.

Sales & Inventory

• Drive daily sales and work towards store sales targets.
• Monitor product performance and identify opportunities to improve sales.
• Manage stock receiving, replenishment, stock counts, and inventory accuracy.
• Ensure products are properly priced, displayed, and promoted.
• Minimise stock discrepancies, damages, and losses.

Marketing & Promotions

• Support in-store promotions, product launches, and marketing campaigns.
• Coordinate with the marketing team to execute promotions and content activities.
• Provide customer and market feedback to improve product and marketing strategies.