Batik Boutique Hiring! Full Time Logistics and Warehouse Executive in Federal Territory, Earn up to MYR 2,500 - Ricebowl

Assist in optimizing logistics operations, ensuring smooth online order processing, inventory upkeep, and customer satisfaction.

Responsibilities:

Warehouse:

• Responsible for organizing and managing the stock-in process of products from production.
• Collaborate with other departments to facilitate the loan of products for various purposes.
• Conduct monthly stocktake to ensure accurate inventory management.
• Prioritize and segregate corporate orders for efficient processing.
• Maintain systematic organization of all products with proper barcoding.
• Conduct regular inventory checks to identify and address any missing items or discrepancies.
• Oversee and manage stock of products for various locations (retail stores).

Logistics:

• Prepare products for fulfillment of online orders, ensuring accuracy and timeliness.
• Receive and accept shipments of samples or products from suppliers, verifying contents and quality.
• Coordinate and arrange deliveries for corporate and boutique purposes, ensuring prompt and reliable service.

Customer Service:

• Respond promptly to inquiries from customers via various communication channels.
• Utilize phone calls or messaging platforms such as WhatsApp to address specific inquiries and provide assistance regarding products and services.

Corporate:

• Engage with clients through direct traffic channels, primarily utilizing WhatsApp for communication.
• Gather necessary information regarding client orders and requirements to provide personalized service.
• Input client orders and details accurately into the company's CRM system, HubSpot.
• Coordinate with relevant departments to confirm order details, shipment, and delivery arrangements.
• Supporting the Corporate team with creating a database for new and potential B2B clients.
• Maintaining the present B2B clients database with updated information and reviewing it on a monthly basis.

Requirement:

• Previous experience in customer service, social media, and E-commerce support.
• Fluent in English and Bahasa Malaysia.
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills
• Excellent written and verbal communication skills
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges
• Warehouse or assembly line experience
• Strong organization skills
• Ability to work efficiently with high order volumes in a fast-paced environment

What can you expect from us?

• Impact: We are actively empowering and connecting communities to a better financial future through the global expansion of batik. Join our team if you want to help us achieve that mission.
• Culture: We take our work seriously and expect results, while also maintaining a family like culture that values each and every person. We can only create magic when we have a little bit of fun.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Health insurance

Work Location: In person