- Geylang Southeast (Singapore) Singapore
ARISTON SERVICES PTE. LTD. Hiring! Full Time L2 production Support Engineer in Southeast (Singapore), Earn up to SGD 7,000 - Ricebowl
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Job Description
Responsibilities
Overview
We are seeking an L2 Production Support Engineer with Testing experience to support Mobile Banking applications, troubleshoot production issues, and perform functional and regression testing.
Responsibilities
Provide L2 production support for Mobile Banking applications and resolve incidents within SLA.
Troubleshoot application, transaction, API, integration, and data-related issues.
Monitor application logs, batch jobs, and interfaces; perform SQL queries for investigation.
Execute functional, smoke, sanity, regression, and post-release testing.
Create test cases, validate fixes, and track defects using JIRA or similar tools.
Perform root cause analysis and prepare RCA documentation.
Support application releases, deployments, and production validation.
Coordinate with Development, QA, Infrastructure, and Banking/Business teams.
Requirements
3–6 years of experience in Mobile Banking production support and/or testing.
Good knowledge of banking transactions, APIs, SQL, and application integrations.
Experience with JIRA/ServiceNow or similar tools.
Understanding of SDLC, STLC, Incident, and Change Management.
API testing experience using Postman is a plus.
Strong troubleshooting, analytical, and communication skills.
We are proud of being IT Partners of choice of several medium and large
global organizations. Since our inception in 2014, we have grown by
addressing the evolving needs of our customers and contributing our best
towards their growth and success. We are a rapidly growing provider of IT
Solutions and Services offering a wide range of expertise to meet our
customers growing needs. We are focused on providing services around
Enterprise Solutions and Custom solutions.
We are seeking an L2 Production Support Engineer with Testing experience to support Mobile Banking applications, troubleshoot production issues, and perform functional and regression testing.
Responsibilities
Provide L2 production support for Mobile Banking applications and resolve incidents within SLA.
Troubleshoot application, transaction, API, integration, and data-related issues.
Monitor application logs, batch jobs, and interfaces; perform SQL queries for investigation.
Execute functional, smoke, sanity, regression, and post-release testing.
Create test cases, validate fixes, and track defects using JIRA or similar tools.
Perform root cause analysis and prepare RCA documentation.
Support application releases, deployments, and production validation.
Coordinate with Development, QA, Infrastructure, and Banking/Business teams.
Requirements
3–6 years of experience in Mobile Banking production support and/or testing.
Good knowledge of banking transactions, APIs, SQL, and application integrations.
Experience with JIRA/ServiceNow or similar tools.
Understanding of SDLC, STLC, Incident, and Change Management.
API testing experience using Postman is a plus.
Strong troubleshooting, analytical, and communication skills.
We are proud of being IT Partners of choice of several medium and large
global organizations. Since our inception in 2014, we have grown by
addressing the evolving needs of our customers and contributing our best
towards their growth and success. We are a rapidly growing provider of IT
Solutions and Services offering a wide range of expertise to meet our
customers growing needs. We are focused on providing services around
Enterprise Solutions and Custom solutions.
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