1. Administrative Operations Management
- Coordinate and oversee the day-to-day administrative operations to ensure efficient and uninterrupted business activities across the organisation.
- Monitor the delivery of administrative services and recommend improvements to enhance operational effectiveness and service quality.
- Ensure office resources, facilities, and support services are managed effectively to meet organisational requirements.
2. Policy, Governance and Compliance
- Assist in the development, implementation, review and enhancement of administrative policies, procedures and guidelines.
- Ensure compliance with applicable corporate policies, statutory requirements, governance standards, and regulatory obligations.
- Support periodic audits, reviews, and reporting activities relating to administrative functions.
3. Budget and Cost Management
- Assist in the preparation, monitoring, and administration of the department's operational budget.
- Track expenditure against approved budgets and ensure prudent utilisation of resources.
- Identify and recommend cost optimisation initiatives while maintaining service quality and operational efficiency.
4. Stakeholder and Vendor Management
- Act as a liaison between internal departments, external vendors, service providers, and relevant authorities on administrative and office management matters.
- Foster effective working relationships with stakeholders to support business requirements and organisational objectives.
- Coordinate procurement and contract administration activities related to office services and facilities management.
5. Risk, Safety and Business Continuity
- Support the implementation of workplace safety, security and emergency preparedness initiatives.
- Identify operational risks related to administrative functions and recommend appropriate mitigation measures.
- Ensure administrative practices support business continuity requirements and organisational resilience.
6. Team Support and Continuous Improvement
- Provide guidance, coordination, and support to administrative personnel and service providers to ensure effective service delivery.
- Promote a collaborative and customer-focused work environment.
- Drive continuous improvement initiatives to enhance productivity, efficiency and stakeholder satisfaction.
7. Reporting and Administrative Support
- Prepare reports, analyses, and management paper/memorandum to updates relating to office services, facilities, budgets and administrative operations.
- Maintain accurate records, documentation, and administrative information in accordance with organisational requirements.
- Perform any other duties and responsibilities as assigned by the immediate superior or Management from time to time.