- Toh Guan Road East Clementi Southwest (Singapore) Singapore
GUANGDONG IMPORT & EXPORT PTE LTD Hiring! Full Time ACCOUNT SERVICING EXECUTIVE in Southwest (Singapore), Earn up to SGD 3,500 - Ricebowl
ACCOUNT SERVICING EXECUTIVE
GUANGDONG IMPORT & EXPORT PTE LTD
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Job Description
Responsibilities
Join Our Team!
We are looking for a friendly and customer-focused Account Servicing Executive to manage our existing customer accounts and support business growth. If you enjoy building relationships, handling customer enquiries and coordinating orders, join our team today!
Job Scope
Manage and maintain relationships with existing customers
Handle customer enquiries, orders, requests, and feedback
Coordinate with internal teams to ensure orders and deliveries are fulfilled on time
Follow up and resolve customer complaints, service issues, and product concerns
Understand customer needs and purchasing trends to identify business opportunities
Follow up with customers when there is a drop in business and recommend suitable solutions
Maintain accurate customer and account records in the system
Support other customer-service and account-related duties when needed
Requirements
Polytechnic Diploma or equivalent, preferably in Business Administration or a related field
Minimum 2 years of relevant customer service / account servicing experience
Strong communication and interpersonal skills
Able to communicate in Mandarin
Basic computer skills and familiarity with Microsoft Office
Customer-focused, organised and good at follow-up
Experience in food supplies, F&B or food-related industries is an advantage
Able to work well with internal departments and customers
Responsible, proactive and a good team player
Why Join Us?
Stable position with an established food supply company
Friendly team and supportive working environment
Opportunity to develop your customer relationship and account-management skills
Exposure to the local food and F&B supply industry
Apply now and join our team!
We are looking for a friendly and customer-focused Account Servicing Executive to manage our existing customer accounts and support business growth. If you enjoy building relationships, handling customer enquiries and coordinating orders, join our team today!
Job Scope
Manage and maintain relationships with existing customers
Handle customer enquiries, orders, requests, and feedback
Coordinate with internal teams to ensure orders and deliveries are fulfilled on time
Follow up and resolve customer complaints, service issues, and product concerns
Understand customer needs and purchasing trends to identify business opportunities
Follow up with customers when there is a drop in business and recommend suitable solutions
Maintain accurate customer and account records in the system
Support other customer-service and account-related duties when needed
Requirements
Polytechnic Diploma or equivalent, preferably in Business Administration or a related field
Minimum 2 years of relevant customer service / account servicing experience
Strong communication and interpersonal skills
Able to communicate in Mandarin
Basic computer skills and familiarity with Microsoft Office
Customer-focused, organised and good at follow-up
Experience in food supplies, F&B or food-related industries is an advantage
Able to work well with internal departments and customers
Responsible, proactive and a good team player
Why Join Us?
Stable position with an established food supply company
Friendly team and supportive working environment
Opportunity to develop your customer relationship and account-management skills
Exposure to the local food and F&B supply industry
Apply now and join our team!
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