Job Title: Key Account Executive – Modern Trade
Reports to: Key Account Manager / Sales Manager
Location: Clark Quay
Salary Range: $3,500 – $4,200 per month
Role Overview
We are looking for a Sales Executive to support and manage key retail accounts, including Cheers, 7-Eleven, and Guardian. This role will be responsible for driving account execution, coordinating day-to-day account requirements, supporting sales growth, managing promotions, tracking orders, and ensuring smooth communication between retailers and internal teams.
The ideal candidate should be organised, commercially aware, detail-oriented, and able to follow through on account matters from planning to execution.
Key Responsibilities
Account Management
- Support the management of assigned key retail accounts,
- Build and maintain strong working relationships with buyers, account contacts, and internal stakeholders.
- Assist in preparing account plans, sales updates, promotion proposals, and product listing submissions.
- Follow up closely on retailer requirements, deadlines, account queries, and execution matters.
Sales & Business Development
- Track account sales performance, sell-in, sell-out, promotional results, and stock movement.
- Identify opportunities to grow sales through new listings, promotions, displays, and improved store execution.
- Support new product launches, seasonal campaigns, and range expansion across assigned accounts.
- Monitor competitor activity, category trends, pricing, and shelf presence where relevant.
Promotion & Retail Execution
- Coordinate promotion submissions, campaign mechanics, pricing, display requirements,.
- Ensure promotions are communicated clearly to internal teams and executed according to account timelines.
- Work with sales ops team to monitor shelf visibility, planogram compliance, displays, and store-level execution.
- Collect and review store photos, merchandising reports, and feedback from the field.
Reporting & Administration
- Prepare weekly sales reports, account updates, launch trackers, and promotion summaries.
- Support claims, credit notes, listing fee documentation, rebate tracking, and other account-related administration.
- Ensure all account information is updated and properly filed for internal reference.
Requirements
- Diploma or degree in Business, Marketing, Sales, or a related field.
- 1–3 years of experience in key account support, sales, FMCG, modern trade, convenience, pharmacy, or retail account management.
- Experience handling retail accounts such as convenience stores, pharmacies, supermarkets, or modern trade channels is preferred.
- Strong follow-up, coordination, and communication skills.
- Good working knowledge of Excel, Google Sheets, PowerPoint, and email.
- Able to manage multiple accounts, deadlines, and operational details.
- Commercially aware, proactive, and comfortable working in a fast-paced environment.
- Good attention to detail and ability to resolve issues independently where possible.
Key Traits
- Accountable and reliable.
- Proactive in follow-up and problem-solving.
- Detail-oriented with strong administrative discipline.
- Comfortable coordinating across sales, warehouse, supply chain, marketing, finance, and merchandising teams.
- Able to balance commercial priorities with operational execution.
- Willing to be hands-on with store and account-level matters when needed.
Performance Expectations
- Smooth day-to-day execution of assigned key accounts.
- Timely follow-up on retailer requirements, POs, promotions, launches, and account issues.
- Improved visibility on sales, stock, promotions, and store execution.
- Strong coordination between external accounts and internal teams.
- Reduced missed opportunities, out-of-stock issues, and execution gaps.
- Contribution to sales growth through effective account support and execution.