Company Overview
V-Elegant provides specialised manpower, engineering, project management, consultancy, and operational support services to government and private sectors in Singapore. We deploy qualified professionals to strengthen project delivery and offer flexible resources for short- and long-term engagements.
Job Summary
We are looking for meticulous and detail-oriented Document Verification Officers to support document verification services for work pass and related applications. The role involves reviewing documents, validating information, updating records, following up with applicants, and ensuring all verification activities are completed accurately and within the required timelines.
Responsibilities
Review submitted documents to confirm clarity, completeness, and authenticity for work pass applications
Verify application form information against supporting documents and relevant systems to ensure accuracy
Identify and annotate discrepancies, anomalies, or missing information in documents
Update applicant and application records accurately in relevant systems and Excel files
Contact applicants by phone to request missing, unclear, or incorrect documents
Conduct interviews with applicants when forged or fabricated documents are suspected
Escalate complex or exceptional cases to Authority officers following established SOPs
Process applications accurately within stipulated service timelines and KPIs
Maintain confidentiality and securely handle sensitive documents and information
Follow all security policies, procedures, and Standard Operating Procedures consistently
Participate in training sessions and stay updated on changes to systems, processes, and verification procedures
Support audits, reporting, and other operational activities as required
Preferred competencies and qualifications
Minimum GCE ‘O’ Levels, NITEC or equivalent preferred
Good computer skills with experience using Microsoft Office, particularly Excel
Strong attention to detail with a meticulous approach to document checking
Good written and verbal communication skills
Ability to identify inconsistencies and discrepancies accurately
Comfortable handling confidential and sensitive information
Ability to work independently and collaboratively within a team
Good time management skills to meet deadlines and operational KPIs
Willingness to undergo required training and security clearance
Other Information
Location: Havelock
Working Hours: 44 hours per week
V-Elegant
is a professional services and workforce solutions company providing specialised manpower, engineering, project management, consultancy, and operational support services to both government agencies and private-sector organisations in Singapore.
We support our clients by providing qualified and experienced professionals who can be deployed based on specific project, technical, operational, and contractual requirements. Our solutions are designed to complement clients' existing teams, strengthen project delivery capabilities, and provide flexible professional resources for both short-term and long-term engagements.
Our key service capabilities include:
Professional Manpower Outsourcing
– Deployment of qualified professionals, technical personnel, executives, coordinators, and project-based resources.
Project Management Support
– Project managers, project engineers, coordinators, planners, document controllers, and other project support personnel.
Engineering & Technical Support
– Engineering professionals, BIM/Revit personnel, drafters, technical executives, technicians, and other specialised resources.
Consultancy & Professional Services
– Professional expertise and advisory support tailored to individual project and organisational requirements.
Site Supervision & Project Oversight
– Deployment of experienced personnel to support site supervision, coordination, inspections, quality monitoring, progress tracking, and project compliance.
BIM, Drafting & Design Support
– BIM modelling, Revit, AutoCAD, technical drafting, design coordination, clash coordination, and preparation of project drawings and documentation.
Workplace Safety & Compliance Support
– Provision of competent personnel to assist clients with workplace safety, compliance, inspection, risk management, and project requirements.
Administrative & Operational Support
– Project administration, documentation, reporting, scheduling, coordination, data management, and other supporting functions.
V-Elegant is committed to providing reliable, responsive, and scalable professional support solutions that enable our clients to access the right expertise and manpower according to their project requirements.
Through a flexible deployment approach, we aim to support projects across various industries and sectors, from individual specialist placements to dedicated project teams, helping our clients achieve their operational and project objectives efficiently.