- Kuala Lumpur Federal Territory Malaysia
Working Location
Job Description
Responsibilities
Join DYTAN HEALTH ON-LINE as a Client Relationship Executive (Customer Service cum Admin) – 12-Month Contract
Are you passionate about customer service and want to be part of a dynamic healthcare team? We are looking for a motivated Client Relationship Executive to ensure our insurance clients receive top-notch support.
What You’ll Do
· Coordinate appointments for medical examinations for insurance clients
· Ensure all Medical, APS & QS reports are completed and QC’d before submission
· Handle inbound and outbound calls, emails, and customer inquiries professionally
· Attend to urgent client requests for medical reports, including sending soft copies
· Coordinate workflow to meet service turnaround times
· Assist in administrative duties to keep operations smooth and efficient
What We’re Looking For
· Diploma / Advanced / Graduate Diploma in Health Administration, Biomedical, Medical, or Business Administration
· Fluent in English and Bahasa Malaysia
· At least 1 year of experience in customer service or admin (medical/healthcare experience a plus)
· Strong multitasking and organizational skills
· Excellent communication and interpersonal skills
· Computer literate, familiar with Microsoft Office
· Target-driven with the ability to meet KPIs
· Fresh graduates are encouraged to apply
· Malaysian citizen
Why You’ll Love Working with Us
· Normal working hours and one (1) working Saturday per month – work-life balance matters!
· Convenient location – near LRT/MRT Ampang Park
· Annual and sick leave entitlement
· Attendance allowance
· Medical Coverage
· Valuable training & career advancement opportunities
· Potential permanent placement – perform well, and you could become a permanent member of our team
Job Type: Full-time
Pay: RM2,300.00 - RM2,700.00 per month
Benefits:
Ability to commute/relocate:
Application Question(s):
Education:
Experience:
Work Location: In person
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