入职资格 / Minimum requirement:
- 能以中文、英文及马来文进行沟通 / Able to communicate in Mandarin, English and Bahasa Malaysia.
- 具备基础电脑操作能力(如 MS Word, Excel, Google Drive 等) / Basic computer skills (MS Word, Excel, Google drive etc)
- 工作细心、有责任感、有条理,且愿意学习新事物 / Strong sense of responsibility, organized, detailed and willing to learn
- 具备良好的沟通技巧和解决问题的能力 / Possess strong communicative and problem solving skill
- Minimum qualification: SPM
工作时间 / Working hour:
- 周一至周五 / Weekday - 11:00am to 8:00pm
- 周六 / Saturday - 工作 4 小时 / 4 hours shift
工作职责 / Responsibility:
- 客户沟通: 通过中心官方渠道,负责处理并回复家长和学生的咨询,包括课程安排、排课事宜及学费相关问题. / Customer Communication: Handle and respond to enquiries from parents and students regarding class arrangements, scheduling matters, and fee-related issues through the centre’s official communication channels.
- 学生管理系统: 维持并更新中心的学生管理系统,记录课程时间表、取消、补课、加课情况,并跟进新班开课进度 / Student Management System Administration: Maintain and update the centre’s student management system, including recording class schedules, cancellations, replacements, additional classes, and monitoring the commencement of new classes.
- 学费监控与财务协调: 协助更新银行转账记录、中心运营开支,并在会计系统中监控未缴学费 / Fee Monitoring and Accounting Support: Assist in updating bank transaction records, centre’s operational expenses, and monitoring outstanding fees in the designated accounting system.
- 行政与运营协调: 为教学团队提供行政支援,包括准备教学材料、协调文件处理、快递服务及安排设施维修 / Administrative and Operational Support: Provide administrative support to the academic team, including preparation of teaching materials, coordination of document handling, courier services, and arrangements for facility maintenance.
- 中心运营与档案管理: 协调中心的日常运营,维护环境整洁,负责行政和财务文件的归档、扫描及数字化存档 / Centre Operations and Documentation Management: Support the day-to-day operations of the centre, including maintaining an orderly environment, ensuring proper filing, scanning, and digital archiving of administrative and financial documents
福利 / Benefits:
- 提供入职培训与在职支持 / Training or support will be provided.
- 管理层奖金 / Management Bonus
- 人寿保险 / Life insurance.
- 医疗及住院保险 / Medical and Hospitalisation insurance.
- 普通门诊 (GP) 医疗索赔 / GP Medical Claim.
- 公司内部培训 / Corporate training.
- 公司旅游 / Company trip.
- 节日庆祝及团队建设活动 / Festive celebrations and team bonding activities.
- 舒适的办公空间 / Comfortable working space.
- 距离 MRT 站仅 200 米步行路程 / 200m walking distance from the MRT station.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM3,000.00 per month
Education:
Experience:
- administrative working: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa Malaysia (Preferred)
Work Location: In person