- Singapore
GoldWood Hiring! Full Time Retail Assistant in , Earn up to SGD 2,300 - Ricebowl
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Job Description
Responsibilities
Job Summary
We are seeking enthusiastic and service-oriented Retail Assistant to join our retail team across multiple locations. You will be responsible for delivering an excellent shopping experience, maintaining product displays, and supporting daily store operations.
Key Responsibilities
Greet and assist customers with product inquiries and recommendations
Provide excellent customer service to both local and international shoppers
Perform cashiering functions including payment processing, refunds, and exchanges
Ensure merchandise is well-stocked, organized, and visually appealing
Assist with inventory management: receiving goods, tagging, replenishing stock, stock-take activities
Maintain store cleanliness and housekeeping standards at all times
Support store opening and closing procedures
Handle customer feedback and escalate concerns when needed
Assist in promotional activities and events when required
Requirements
GCE ‘N’ / ‘O’ Levels or equivalent
Prior retail or customer service experience preferred but not required (training provided)
Good communication skills and a positive attitude
Comfortable working in a fast-paced retail and tourist-centric environment
Ability to stand for long hours and carry out light physical duties
Able to work rotating shifts, weekends, and public holidays
Benefits
Competitive basic salary & monthly commission
Annual leave & medical benefits
Training and development with opportunities for career growth
Fun and dynamic work environment with strong tourist customer base
Since our inception in 2009, GOLDWOOD has been at the forefront of Singapore’s souvenir market, starting with wholesale t-shirts. In 2011, we expanded our creative capabilities by bringing on our first in-house designer, allowing us to craft exclusive t-shirt designs for renowned tourism retailers and attractions like Discover Singapore, Botanic Gardens, and Singapore Flyer. Within a year, our unique and high quality designs had made their mark across almost all tourist attractions in Singapore, establishing us as one of the top three companies for Singapore tourism designs, especially t-shirt products.
Our success isn’t limited to Singapore. We proudly serve clients in Batam, Malaysia, and Hong Kong. As our client base grew, so did our team. By 2018, we had three talented designers, and our reputation for creative and well executed designs, diverse printing techniques, and superior product quality caught the attention of Disney Singapore. This led to a successful partnership for the first Mickey Go Local merchandise, opening new doors and leading us into the world of intellectual properties (IPs).
Today, GOLDWOOD collaborates with many iconic brands, including Disney, Marvel, Sanrio, Pokemon, Snoopy, Crayon Shinchan, Miffy, Tokidoki, Sesame Street, Paramount Pictures, Spongebob Squarepants, Minions, and Universal Studios. We also proudly create our own IP, Mr Merlion. Our product range has expanded beyond t-shirts to include wearable products, accessories, travel kits, lifestyle items, household and kitchenwares, and even edibles such as dry snacks and chocolates. We are also the official distributes for Japanese brands like Skater and SunStar and design and produce OEM products for esteemed clients such as KrisShop, 7-Eleven, and Changi Jewel.
With more than seven in-house designers today, we continue to grow and innovate , always looking forward to collaborating with new clients across various industries.
We are seeking enthusiastic and service-oriented Retail Assistant to join our retail team across multiple locations. You will be responsible for delivering an excellent shopping experience, maintaining product displays, and supporting daily store operations.
Key Responsibilities
Greet and assist customers with product inquiries and recommendations
Provide excellent customer service to both local and international shoppers
Perform cashiering functions including payment processing, refunds, and exchanges
Ensure merchandise is well-stocked, organized, and visually appealing
Assist with inventory management: receiving goods, tagging, replenishing stock, stock-take activities
Maintain store cleanliness and housekeeping standards at all times
Support store opening and closing procedures
Handle customer feedback and escalate concerns when needed
Assist in promotional activities and events when required
Requirements
GCE ‘N’ / ‘O’ Levels or equivalent
Prior retail or customer service experience preferred but not required (training provided)
Good communication skills and a positive attitude
Comfortable working in a fast-paced retail and tourist-centric environment
Ability to stand for long hours and carry out light physical duties
Able to work rotating shifts, weekends, and public holidays
Benefits
Competitive basic salary & monthly commission
Annual leave & medical benefits
Training and development with opportunities for career growth
Fun and dynamic work environment with strong tourist customer base
Since our inception in 2009, GOLDWOOD has been at the forefront of Singapore’s souvenir market, starting with wholesale t-shirts. In 2011, we expanded our creative capabilities by bringing on our first in-house designer, allowing us to craft exclusive t-shirt designs for renowned tourism retailers and attractions like Discover Singapore, Botanic Gardens, and Singapore Flyer. Within a year, our unique and high quality designs had made their mark across almost all tourist attractions in Singapore, establishing us as one of the top three companies for Singapore tourism designs, especially t-shirt products.
Our success isn’t limited to Singapore. We proudly serve clients in Batam, Malaysia, and Hong Kong. As our client base grew, so did our team. By 2018, we had three talented designers, and our reputation for creative and well executed designs, diverse printing techniques, and superior product quality caught the attention of Disney Singapore. This led to a successful partnership for the first Mickey Go Local merchandise, opening new doors and leading us into the world of intellectual properties (IPs).
Today, GOLDWOOD collaborates with many iconic brands, including Disney, Marvel, Sanrio, Pokemon, Snoopy, Crayon Shinchan, Miffy, Tokidoki, Sesame Street, Paramount Pictures, Spongebob Squarepants, Minions, and Universal Studios. We also proudly create our own IP, Mr Merlion. Our product range has expanded beyond t-shirts to include wearable products, accessories, travel kits, lifestyle items, household and kitchenwares, and even edibles such as dry snacks and chocolates. We are also the official distributes for Japanese brands like Skater and SunStar and design and produce OEM products for esteemed clients such as KrisShop, 7-Eleven, and Changi Jewel.
With more than seven in-house designers today, we continue to grow and innovate , always looking forward to collaborating with new clients across various industries.
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