Job ID : SG-CYB-0004

Job Description

• Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, incident reports etc.
• Manage ticket queue and take ownership and responsibility of tickets assigned, within agreed SLA.
• Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation.
• Ensure that daily operations and tasks are properly completed or followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Support After-office hours activities and standby requirements as necessary.
• Prepare activities report and documentation.

Job Requirement

• Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent work experience.
• Proven experience in a Security Engineer or similar role, with a strong background in security operations and incident response.
• Hands-on experience with security platforms and tools (e.g., SIEM, IDS/IPS, endpoint protection).
• Familiarity with change management processes and methodologies.
• Strong analytical skills with the ability to identify, analyze, and resolve security issues.
• Excellent communication skills with the ability to effectively interact with technical teams and stakeholders.

Why Work With ABPGroup

Enjoy a competitive salary and a comprehensive range of perks as you develop your career with us.